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Customer Discrimination in the Workplace: Evidence from Online Sales

Journal of Labor Economics 2026 44(3), 855-889 open access
Many workers are evaluated on their ability to engage with customers. We measure the impact of gender-based customer discrimination on the productivity of online sales agents in sub-Saharan Africa. Using a novel framework that randomly varies the gender of names presented to customers without changing worker behavior, we find the assignment of a female-sounding name leads to 50 percent fewer purchases. Customers also lag in responding, are less expressive, and avoid discussing purchases. We show similar results for customers around the world and across workers. Removing customer bias, we find women would be more productive than their male coworkers.

Gene-Environment Complementarity in Educational Attainment

Journal of Labor Economics 2026 44(3), 759-788 open access
Firstborns, on average, complete more education than laterborns. We study whether individuals’ endowments measured by genetic information amplify this effect. Our familyfixed effects approach allows exploiting exogenous variation in birth order and genetic endowments among 14,850 siblings in the UK Biobank. We find that those with higher genetic endowments benefit disproportionately more from being firstborn compared to those with lower endowments, providing a clean example of how nature and nurture interact in producing human capital. Since parental investments are a dominant channel driving birth order effects, our results are consistent with complementarity between endowments and investments in human capital formation.

Beyond IQ: The Rising Value of Extraversion

Journal of Labor Economics 2026 44(3), 925-966 open access
We analyze trends in labor-market returns to psychological traits using data from half a million Finnish men from 2001 to 2015. Cognitive skills' value declined, while noncognitive skills' value increased. Our novel findings show that extraversion drives this rise, while conscientiousness remains stable. Extraversion's rising returns are most pronounced for lower earners and those on the employment margin. These traits predict different labor market paths: extraversion predicts lower education and more work experience, while cognitive ability and conscientiousness lead to higher education and high-paying jobs.

Taxes, Childcare, and Gender Identity Norms

Journal of Labor Economics 2026 44(2), 553-586 open access
We investigate the role of gender norms in shaping parental childcare following changes in the relative take-home pay of mothers and fathers. Exploiting variation from Swedish tax reforms, we estimate the elasticity of substitution in parental childcare for native and immigrant couples from a variety of countries characterized by varying gender norms. Couples originating from countries with relatively conservative norms are more likely to reallocate childcare to mothers following a reduction in the father’s tax rate and less likely to reallocate childcare to fathers following a reduction in the mother’s tax rate, thereby reinforcing a traditional allocation of childcare across parents.

How Do Central Banks Control Inflation? A Guide for the Perplexed

Journal of Economic Literature 2026 64(1), 195-245 open access
Central banks have a primary goal of price stability. They pursue it using tools that include the interest they pay on reserves, the size and the composition of their balance sheet, and the dividends they distribute to the fiscal authority. We describe the economic theories that justify the central bank’s ability to control inflation and discuss their relative effectiveness in light of the historical record. We present alternative approaches as consistent with each other, as opposed to conflicting ideological camps. While interest-rate setting may often be superior, having both a monetarist pillar and fiscal support is essential, and at times pegging the exchange rate or monetizing the debt is inevitable. (JEL E31, E43, E52, E58, E62, F31, G21)

Intimate Partner Violence in Low- and Middle-Income Countries: Insights from Economic Research

Journal of Economic Literature 2026 64(2), 403-446 open access
Intimate partner violence (IPV) is a pervasive global issue, with approximately one in three women experiencing IPV over their lifetime.IPV prevalence is higher in low-and middle-income countries (LMICs), and costs of IPV are also considerably larger as a percentage of GDP in LMICs.We present the economic theory behind IPV and highlight some important determinants such as poverty and societal norms.We then synthesize the causal evidence on the impact of a range of policies and interventions, highlighting approaches which have been effective in reducing IPV.We identify key insights from the existing literature and outline areas where further theoretical and empirical research is needed.

The Theory of Financial Stability Meets Reality: A Unifying Framework for Bank Regulation and Accounting Discretion

Journal of Economic Literature 2026 64(2), 637-678 open access
A large literature at the intersection of economics and finance offers prescriptions for regulating banks to increase financial stability.This literature abstracts from the discretion that accounting standards give banks over financial reporting, creating a gap between the information assumed to be available to regulators in models of optimal regulation and the information available to regulators in reality.We bridge insights from the economics, finance, and accounting literatures to synthesize knowledge about the design and implementation of bank regulation and identify areas where more work is needed.We present a simple framework for organizing the relevant ideas, namely the externalities that motivate bank regulation, the rationales for allowing accounting discretion, and the use of discretion to circumvent regulation.Our takeaway from reviewing work in these areas is that academic studies of bank regulation and accounting discretion require a more unified approach to design optimal policy for the real world.

Human Capital and Racial Inequality in the US Labor Market

Journal of Economic Literature 2026 64(2), 558-601 open access
If racial gaps in measures of human capital like educational attainment and standardized test scores were eliminated, what would happen to racial disparities in wages, employment, and other labor market outcomes?A credible answer to this question is foundational for understanding the nature and scope of racial inequality and discrimination in the United States.This article reviews and synthesizes a literature that studies this question by estimating the extent to which controlling for measures of human capital changes Black-white gaps in labor market outcomes, and discusses various conceptual and methodological issues related to interpreting this type of exercise.I show that while accurately interpreting this exercise and its many variants requires careful thinking, the results elucidate many important and subtle aspects of racial inequality in the United States.

Innovation-Driven Entrepreneurship

Journal of Economic Literature 2026 64(1), 89-140 open access
Entrepreneurship is thought to be a key driver of economic growth. While there are myriad forms of entrepreneurship, ranging from self-employment to small and medium size enterprises to technology- and innovation-driven startups, recent research provides evidence that the relationship between entrepreneurship and economic growth is driven not by overall quantity of new firm entry, but rather by a small subset of high-growth startups that are primarily categorized as innovation-driven. This paper provides a survey of the growing literature on the economics of such innovation-driven entrepreneurship. We begin by distinguishing between the various forms of entrepreneurship, which are often confounded in both theory and empirical work. We lay out the current state of knowledge, and describe the challenges faced by researchers in the field, particularly around measurement, data and identification. We conclude with an overview of the major open questions and directions for future research in the area.Institutional subscribers to the NBER working paper series, and residents of developing countries may download this paper without additional charge at www.nber.org.

Inflation, War Bonds, and Voter Backlash in the 1950s

The Review of Economics and Statistics 2026 open access
Abstract We study the role of war bonds and inflation in post-WWII federal elections. After WWII, major bouts of inflation in 1946-48 and 1950-51 depressed the real returns of the bonds sold to households during the war. In a difference-in-differences framework, we find that counties with higher war bond purchases shifted their votes towards the Republican Party in postwar elections. To address the endogeneity of war bond purchases, we use an instrumental variables design, and obtain similar results. Bond ownership raised the saliency of inflation, and the severe rise in prices after the war triggered a backlash against the incumbent Democrats.