Knowledge that Transforms

Gediminas Adomavicius (“ Modeling Supply-Side Dynamics of IT Components, Products, and Infrastructure: An Empirical Analysis Using Vector Autoregression ”) is Carolyn I. Anderson Professor in business education excellence at the Carlson School of Management, University of Minnesota. He received Ph.D. in computer science from New York University. His research has been published in leading IS and CS journals, including ISR, MISQ, ACM TOIS, IEEE TKDE, and INFORMS Journal on Computing. He is an associate editor of ISR and INFORMS Journal on Computing. He received the NSF CAREER award in 2006 for his research on personalization technologies. Rohit Aggarwal (“ Blog, Blogger, and the Firm: Can Negative Employee Posts Lead to Positive Outcomes? ”) is an assistant professor at the David Eccles School of Business, University of Utah. His research interests include studying the avenues and challenges posed by user generated content (UGC) on businesses. Specifically, he investigates the underlying processes/conditions that alter the influence level of UGC on final business outcomes. His research helps firms and institutional investors in understanding the value of UGC and finding out ways to better utilize UGC. He is also interested in investigating online reputation mechanism designs that shape both the generation and utilization of UGC. Sulin Ba (“ Research Note—Online Price Dispersion: A Game-Theoretic Perspective and Empirical Evidence ”) is an associate professor at the University of Connecticut. She holds a Ph.D. from the University of Texas at Austin. She has published in Management Science, Information Systems Research, MIS Quarterly, Production and Operations Management, Journal of Management Information Systems, and other academic journals. She is currently a senior editor for production and operations management and an associate editor for MIS Quarterly. She also serves on the editorial board of Decision Support Systems. Xue Bai (“ Managing Data Quality Risk in Accounting Information Systems ”) is an assistant professor of management information systems in the Department of Operations and Information Management, University of Connecticut. She received her Ph.D. from Carnegie Mellon University in 2007. Her research interests include developing models for managing data quality risk and information security risk in business processes. Dr. Bai is also interested in developing data mining methods for business intelligence applications. Danny N. Bellenger (“ Performance Implications of CRM Technology Use: A Multilevel Field Study of Business Customers and Their Providers in the Telecommunications Industry ”) received his Ph.D. from University of Alabama, 1972 and is a professor and Research Fellow in Marketing at the J. Mack Robinson College of Business, Georgia State University. He has published over one hundred articles in such journals as the Journal of Marketing Research, the Journal of Marketing, and the California Management Review. Nicholas Berente (“ Institutional Contradictions and Loose Coupling: Postimplementation of NASA's Enterprise Information System ”) is an assistant professor of management information systems with the Terry College of Business at the University of Georgia. He studies the intersection of organizational innovation, design, and information technologies from a social systems perspective. He draws upon institutional, discursive, and complex systems traditions in his research. Nick earned his Ph.D. and MBA from Case Western Reserve University, and conducted his post-doctoral studies at the University of Michigan. Jesse Bockstedt (“ Modeling Supply-Side Dynamics of IT Components, Products, and Infrastructure: An Empirical Analysis Using Vector Autoregression ”) is an assistant professor in the information systems and operations management area at the George Mason University School of Management. He received his Ph.D. in information systems from the University of Minnesota in 2008. He has published his research in several leading IS journals including MIS Quarterly, IEEE TKDE, CACM, IJEC, and ITM. In 2010 he won the MBA Faculty of the Year award at George Mason. Susan Brown (“ Expectation Confirmation in Technology Use ”) is a McCoy-Rogers Fellow and associate professor of MIS in the Eller College of Management at the University of Arizona. She received her Ph.D. from the University of Minnesota. Her research focuses on the implementation, adoption, and diffusion of technology in various contexts, with particular interest in collaborative technologies. Her research has been published in MIS Quarterly, Organizational Behavior and Human Decision Processes, Journal of MIS, Journal of the AIS, and others. Lan Cao (“ Ambidexterity in Agile Distributed Development: An Empirical Investigation ”) is an assistant professor of information technologies and decision sciences at the Old Dominion University. She received her Ph.D. from the Georgia State University. Her major research interests are agile software development and software process modeling and simulation. Her work appears in journals such as ISR, JAIS, EJIS, ISJ, ACM Transactions on Management Information Systems, ACM Journal of Data and Information Quality, Decision Support Systems, Communications of the ACM, IEEE Software among others. Hongyu Chen (“ Are New IT-Enabled Investment Opportunities Diminishing for Firms? ”) is a Ph.D. candidate in information systems at the School of Management, the University of Texas at Dallas. His research interests are in the areas of data mining, information valuation and user-generated contents. He holds an MBA degree from the University of Texas at Dallas. Hsing Kenneth Cheng (“ Optimal Software Free Trial Strategy: The Impact of Network Externalities and Consumer Uncertainty ”) received his Ph.D. in computers and information systems from William E. Simon Graduate School of Business Administration, University of Rochester in 1992. He is and Associate Professor of Information Systems and American Economics Institutions Faculty Fellow at Department of Information Systems and Operations Management of The University of Florida. His research interests focus on modeling the impact of Internet technology on software development and marketing, and the national debate on Net neutrality. Zhuo (June) Cheng (“ Relative Industry Concentration and Customer-Driven IT Spillovers ”) is an assistant professor in the Hong Kong Polytechnic University. She received her Ph.D. in management information systems from the Ohio State University in 2005. Her current research interests include IT and productivity, technology adoption and diffusion, social networks, and online marketplaces. She has published in Management Science and Information Technology and Management. Aaron M. Curtis (“ Research Note—Trust Is in the Eye of the Beholder: A Vignette Study of Postevent Behavioral Controls' Effects on Individual Trust in Virtual Teams ”) is an assistant professor of computer and information sciences in the College of Business Computing and Government at Brigham Young University, HI. Prof. Curtis has published in the Journal of the Association for Information Systems, IEEE Transactions on Professional Communication, Journal of Business Communications, and Information Systems Education Journal. His research focuses on the collective use of computer technologies to support information exchange, coordination, and sensemaking activities. Anindya Datta (“ SOA Performance Enhancement Through XML Fragment Caching ”) has a Ph.D. at The University of Maryland and is currently an associate professor in the Department of Information Systems at the National University of Singapore. Dr. Datta is a serial entrepreneur backed by Tier 1 venture capitalists. His research has formed the basis of state of the art commercial solutions in database and internet systems. Dr. Datta has published over 60 papers in both journals and conferences. Previously, Dr. Datta has been on the faculty of the University of Arizona and Georgia Institute of Technology. Alan R. Dennis (“ Research Note—Trust Is in the Eye of the Beholder: A Vignette Study of Postevent Behavioral Controls' Effects on Individual Trust in Virtual Teams ”) is a professor of information systems and holds the John T. Chambers Chair of Internet Systems in the Kelley School of Business at Indiana University. He is the publisher of MIS Quarterly Executive. Prof. Dennis has written more than 100 research papers, focusing on computer technologies to support team creativity and decision making; neuro IS; the use of the Internet to improve business and education; and professional issues facing IS academics. Brian L. Dos Santos (“ Are New IT-Enabled Investment Opportunities Diminishing for Firms? ”) holds the Frazier Family Chair in computer information systems at the University of Louisville. His work on IT investment justification and evaluation has been published in many of the leading archival journals in the field. He has also been engaged in a consulting capacity by a number of firms, including UPS, Motorola, Ameritech, Northern Telecom and Dow Elanco. Dr. Dos Santos has served on a number of editorial boards, including Information Systems Research, Decision Support Systems, and Journal of Organizational Computing and Electronic Commerce. Kaushik Dutta (“ SOA Performance Enhancement Through XML Fragment Caching ”) has a Ph.D. at the Georgia Institute of Technology and is an associate professor at the College of Business of the Florida International University. Dr. Dutta has extensive industry experience in leading the engineering and development of commercial solutions in the area of caching, business proces

Ram Bala (“ Competitive Behavior-Based Price Discrimination for Software Upgrades ”) is an assistant professor of operations management at the Indian School of Business in Hyderabad, India. He holds a Ph.D. in management science from the UCLA Anderson School of Management. His main research areas are product line design, promotional effort allocation, global product development, and pricing and contracting strategies for services. His research cuts across disciplinary lines, particularly operations management, marketing, and information systems. Roger Calantone (“ How Peripheral Developers Contribute to Open-Source Software Development ”) is the Eli Broad Chaired University Professor of Business at Michigan State University. He received his Ph.D. from the University of Massachusetts. He has served on over 125 dissertation committees and has coauthored numerous articles in academic journals in the areas of innovation, systems and product development, and decision support systems for innovation processes and routines. Jamie Callan (“ The Halo Effect in Multicomponent Ratings and Its Implications for Recommender Systems: The Case of Yahoo! Movies ”) is a professor of computer science at Carnegie Mellon's Language Technologies Institute and School of Information Systems and Management. His research and teaching focus on text-based information retrieval, primarily search engine architectures, federated search of groups of search engines, adaptive information filtering, text mining, and information retrieval for educational applications. Paul Chwelos (“ Information Technology and Intangible Output: The Impact of IT Investment on Innovation Productivity ”) was an assistant professor of Management Information Systems at the Sauder School of Business at the University of British Columbia. He received his B.S. from the University of Victoria and a Ph.D. in management information systems from the University of British Columbia. He was an expert in information technology innovation, IT hedonic price indexes, and online commerce. His research has been published in Information Systems Research and the Economics of Innovation and New Technology. Iain Cockburn (“ Information Technology and Intangible Output: The Impact of IT Investment on Innovation Productivity ”) is a professor of strategy and innovation in the Boston University School of Management and is a research associate of National Bureau of Economic Research. He received his Ph.D. from Harvard University. His research interests include intellectual property, management of innovation, and the economics of the life sciences sector. Faiz Currim (“ Modeling Spatial and Temporal Set-Based Constraints During Conceptual Database Design ”) is with the department of Management Information Systems at the University of Arizona. Prior to working at Arizona, he was on the faculty at University of Iowa. His research interests include applications in database design and management, conceptual data modeling, data privacy and security, and XML Schema management. Wenjing Duan (“ Research Note: To Continue or Not to Continue Sharing? An Empirical Analysis of User Decision in Peer-to-Peer Sharing Networks ”) is an assistant professor of information systems at the George Washington University. She received her Ph.D. in information systems from the University of Texas at Austin. Her research interests glide the intersections between information systems, economics, and marketing. She has published in MIS Quarterly, Communications of ACM, the Journal of Retailing, and Decision Support Systems; she is also the recipient of the NET Institute Research Grant and serves as the associate editor of Decision Support Systems. George Duncan (“ The Halo Effect in Multicomponent Ratings and Its Implications for Recommender Systems: The Case of Yahoo! Movies ”) is a professor of statistics, emeritus in the Heinz College at Carnegie Mellon University. His research centers on information technology and social accountability. He chaired the panel on confidentiality and data access of the National Academy of Sciences, resulting in the book Private Lives and Public Policies: Confidentiality and Accessibility of Government Statistics. He is a fellow of the American Statistical Association, an elected member of the International Statistical Institute, and a fellow of the American Association for the Advancement of Science. David Fitoussi (“ IT Outsourcing Contracts and Performance Measurement ”) is an assistant professor at the Paul Merage School of Business, University of California, Irvine, and a faculty research associate at the Center for Research on IT and Organizations. He holds a Ph.D in management from the MIT Sloan School of Management. Lucio Fuentelsaz (“ Switching Costs, Network Effects, and Competition in the European Mobile Telecommunications Industry ”) is a professor of strategic management at the University of Zaragoza. His primary research interest focuses on understanding competitive strategy decisions and their consequences on firm performance. In recent years, he has studied topics such as firm competitive dynamics, diffusion of innovations, and mergers and acquisitions. He is currently editor of Cuadernos de Economía y Dirección de la Empresa. His research has been published in leading academic journals such as the Strategic Management Journal, Research Policy, and the Journal of Economics and Management Strategy. Nelson Granados (“ Online and Offline Demand and Price Elasticities: Evidence from the Air Travel Industry ”) is an assistant professor of information systems at the Graziadio School of Business and Management, Pepperdine University. He holds a Ph.D. in information and decision sciences, an M.S. and a Ph.D. minor in applied economics, and an MBA from the University of Minnesota. His research on information transparency was awarded Best IS Publication of the Year by senior scholars of the IS discipline and Best Publication of the Year by the Journal of the Association for Information Systems. Bin Gu (“ Research Note: The Impact of External Word-of-Mouth Sources on Retailer Sales of High-Involvement Products ”) is an assistant professor of information management at the McCombs School of Business, University of Texas at Austin. He received a Ph.D. and an M.A. in operations and information management from the Wharton School of Business, University of Pennsylvania. His research interests are in user-generated contents, online social networks, virtual communities, e-commerce, and IT business value. He is a recipient of 2008 Information Systems Research Best Published Paper Award. Alok Gupta (“ Online and Offline Demand and Price Elasticities: Evidence from the Air Travel Industry ”) holds the Curtis L. Carlson Schoolwide Chair in Information Management at the Carlson School of Management, University of Minnesota. He received his Ph.D. in management science and information systems from the University of Texas at Austin. He has published over 40 articles in the top management science, operations research, economics, and IS journals, and he received the prestigious National Science Foundation CAREER Award in 2001 for his research on online auctions. He serves on the editorial boards of Management Science, Information Systems Research, the Journal of Management Information Systems, and Decision Support Systems. Vijay Gurbaxani (“ IT Outsourcing Contracts and Performance Measurement ”) is the Taco Bell Endowed Professor and director of the Center for Research on IT and Organizations at the Paul Merage School of Business, University of California, Irvine. He received a master's degree in mathematics and computer science from the Indian Institute of Technology, Bombay, and a Ph.D. in business administration from the University of Rochester. His research has appeared in Information Systems Research, Management Science, MIS Quarterly, and Communications of the ACM. Yun Huang (“ Research Note: To Continue or Not to Continue Sharing? An Empirical Analysis of User Decision in Peer-to-Peer Sharing Networks ”) is a research associate in the Department of Industrial Engineering and Management Sciences at Northwestern University. He received his Ph.D. in management science and information systems from the University of Texas at Austin. His research focuses on social network analysis, individual behavior in e-commerce applications, and recommender systems. His work has appeared in the Communications of the ACM, New Media & Society, ACM Transactions on Internet Technology, and ACM/IEEE proceedings. Sora Kang (“ Research Note: A Multilevel Analysis of the Effect of Group Appropriation on Collaborative Technologies Use and Performance ”) is currently an assistant professor for the Division of Digital Business, Hoseo University. She has a Ph.D. from the Ewha Womans University in management information systems. Her research interests include adoption and performance of IT, organizational politics and knowledge management, and organizational impact of information technology. Her papers have appeared in the Journal of Computer Information Systems, the International Journal of Business Studies, Information: An International Interdisciplinary Journal, and the Business Management Review. Karthik N. Kannan (“ Effects of Information Revelation Policies Under Cost Uncertainty ”) is an assistant professor of management at Purdue University's Krannert School of Management. He earned his Ph.D. in information systems, M. Phil. in public policy and management, and M.S. in electrical and computer engineering, all from Carnegie Mellon University. His current research focuses on markets and pricing of information goods/servic

Ritu Agarwal (“ Electronic Health Records Assimilation and Physician Identity Evolution: An Identity Theory Perspective ”) is a Professor and the Dean's Chair of Information Systems at the Robert H. Smith School of Business, University of Maryland, College Park, where she also directs the Center for Health Information and Decision Systems. She has published over 80 papers in journals such as JAMIA, Information Systems Research, MIS Quarterly, Management Science, and elsewhere. Her current research is focused on the use and transformational impacts of IT in healthcare settings, privacy concerns with digitized medical information, the effects of IT on cost and healthcare quality, and electronic health information exchange. Catherine Anderson (“ Electronic Health Records Assimilation and Physician Identity Evolution: An Identity Theory Perspective ”) is the senior program director for business, government, and technology programs for the University of Virginia's School for Continuing and Professional Studies. She received her PhD in Information Systems from the Decisions, Operations, and Information Technologies Department of the Robert H. Smith School of Business at the University of Maryland, College Park, and a B.S. in Commerce from the McIntire School of Commerce, University of Virginia. She was a consultant for ten years with Accenture. Corey M. Angst (“ Electronic Health Records Assimilation and Physician Identity Evolution: An Identity Theory Perspective ”) is an Assistant Professor in the Department of Management, Mendoza College of Business at the University of Notre Dame. His interests are in the transformational effect of IT, technology usage, and IT value—particularly in the healthcare industry. His research has been published in several top journals. He received his PhD from the Robert H. Smith School of Business, University of Maryland College Park in 2007. Kursad Asdemir (“ Pricing Models for Online Advertising: CPM vs. CPC ”) is an assistant professor of management information systems at the American University of the Middle East, Kuwait. He holds a B.Sc. in industrial engineering from Bilkent University, Turkey, and a PhD in MIS from the University of Texas at Dallas. He researches information and control issues in the context of online advertising pricing, dynamic pricing for online grocers, and online auctions. Anitesh Barua (“ An Empirical Analysis of the Contractual and Information Structures of Business Process Outsourcing Relationships ”) is the William F. Wright Centennial Professor of Information Technology management at the McCombs School of Business, the University of Texas at Austin. He received his PhD from Carnegie Mellon University. His current research interests include outsourcing governance and migration in online social networks. Over 75 of his research articles have appeared in academic journals, refereed conference proceedings and edited book chapters. He serves as a Senior Editor at Information Systems Research. Peter Boatwright (“ What's in a “Name”? Impact of Use of Customer Information in E-Mail Advertisements ”) is an Associate Professor of Marketing at the Tepper School of Business at Carnegie Mellon University. He also has a courtesy faculty appointment in Mechanical Engineering at Carnegie Mellon University. He received his PhD from University of Chicago's Booth School of Business, and his research interests include product development processes and marketing of new products, consumer response models, analysis of promotional activities, Bayesian econometrics, and consumer response to assortment (collections of products). Daniel J. Brass (“ The Effects of Social Network Structure on Enterprise Systems Success: A Longitudinal Multilevel Analysis ”) is J. Henning Hilliard Professor of Innovation Management and Director of LINKS—The International Center for Research on Social Networks in Business ( www.linkscenter.org ) at the Gatton College of Business and Economics at the University of Kentucky. He received his PhD in Business Administration from the University of Illinois at Urbana-Champaign. His research has appeared in Administrative Science Quarterly, Academy of Management Journal, Academy of Management Review, Journal of Applied Psychology, Organization Science, and Science. Peter Fader (“ From Business Intelligence to Competitive Intelligence: Inferring Competitive Measures Using Augmented Site-Centric Data ”) is the Frances and Pei-Yuan Chia Professor of Marketing at the Wharton School of the University of Pennsylvania, and co-director of the Wharton Customer Analytics Initiative. His research centers around the analysis of behavioral data to understand and forecast customer shopping/purchasing activities. One common theme in his work is a focus on consistent (but often surprising) behavioral patterns that exist across a wide variety of seemingly different industries. Zhiling Guo (“ A Computational Analysis of Bundle Trading Markets Design for Distributed Resource Allocation ”) is an Assistant Professor in Information Systems at City University of Hong Kong. She received her PhD in Management Science and Information Systems from The University of Texas at Austin in 2005. Dr. Guo's general research interests are in economics of information systems, IS-OM interface, and IS-marketing interface. Her current research focuses on market mechanism design, supply chain information sharing, and e-commerce channel strategies. Dr. Guo's papers have been published or accepted for publication in journals including Management Science, Information Systems Research, Decision Support Systems, Journal of the Association for Information Systems, Journal of Management Information Systems, and European Journal of Operational Research. Lorin M. Hitt (“ The Productivity of Information Technology Investments: New Evidence from IT Labor Data ”) is Class of 1942 Professor of Operations and Information Management (OPIM) at the University of Pennsylvania, Wharton School. His research is on the relationship of organizational and strategic factors to the value of IT investments, the economics of IT labor, and methods for evaluating IT investments. He received his PhD in Management from the MIT Sloan School of Management and ScB and ScM degrees in Electrical Engineering from Brown University. Varghese S. Jacob (“ Pricing Models for Online Advertising: CPM vs. CPC ” and “ Postrelease Testing and Software Release Policy for Enterprise-Level Systems ”) is the Senior Associate Dean and Ashbel Smith Professor of Management Information Systems in the School of Management at the University of Texas at Dallas (UTD). His research interests are in data quality, electronic commerce, software engineering, decision support systems and in artificial intelligence applications. His research papers have been published in the premier journals in the field. He is co-editor-in-chief of the journal Information Technology and Management and also serves on the editorial boards of several other journals. Zhengrui Jiang (“ Postrelease Testing and Software Release Policy for Enterprise-Level Systems ”) is an Assistant Professor of Information Systems in the College of Business, Iowa State University. His research interests include the impact of data quality on decision-making, software economics, and software project management. His research has appeared in Management Science, Information Systems Research, Journal of Management Information Systems, IEEE Transactions on Knowledge and Data Engineering, and International Journal of Research in Marketing, among others. Gary J. Koehler (“ A Computational Analysis of Bundle Trading Markets Design for Distributed Resource Allocation ”) is the John B. Higdon Eminent Scholar and Chairman at the University of Florida's ISOM Department. He received his PhD from Purdue University in 1974. Between 1979-1987 he was cofounder and CEO of a 260 person high-tech company. His research interests are at the intersection of Management Science and Information Systems. He has published in Information Systems Research, Management Science, the Informs Journal on Computing and others. M. S. Krishnan (“ In Search of Efficient Flexibility: Effects of Software Component Granularity on Development Effort, Defects, and Customization Effort ”) is the Joseph Handleman Professor of Information Systems and Innovation, and Professor of Business Information Technology at the Ross School of Business, University of Michigan. He is also the Faculty Director for India Initiatives at the Ross School of Business. Dr. Krishnan received his degrees in Mathematics and Computer Applications from the University of Delhi, India and PhD in Information Systems from Carnegie Mellon University in 1996. Anuj Kumar (“ Does the Web Reduce Customer Service Cost? Empirical Evidence from a Call Center ”) is an Assistant Professor of Information Systems at Warrington College of Business Administration, University of Florida. Anuj holds a PhD in Information Systems Management from Heinz School, Carnegie Mellon University. Anuj studies multichannel customer behavior in IS enabled new technology channels e.g. multichannel call centers and digital goods distributions. He employs economic and behavioral theories to model customer behavior and then utilizes econometric and probabilistic methods to extract actionable insights from the field data. Nanda Kumar (“ Pricing Models for Online Advertising: CPM vs. CPC ”) is an Associate Professor of Marketing in the School of Management at The University of Texas at Dallas (UTD). He received his Ph.D. from the Graduate School of Business at University of Chicago. He uses game-theoretic tools to examine competitive strat

We consider a publisher that earns advertising revenue while providing content to serve a heterogeneous population of consumers. The consumers derive benefit from consuming content but suffer from ...

We study departures from network neutrality through implementing a quality of service tiering regime in which an Internet service provider charges for prioritization on a nondiscriminatory basis. We find that quality of service tiering may be more efficient in the short run because it better allocates the existing network capacity and in the long run because it provides higher investment incentives due to the increased demand for priority services by the entry of new congestion sensitive content providers. Which network regime is the most efficient depends on the distribution of congestion sensitivity among content providers, but a guideline is that the regime that provides higher incentives for infrastructure investments is more efficient in the long run.

Given the demand for authentic personal interactions over social media, it is unclear how much firms should actively manage their social media presence. We study this question empirically in a health care setting. We show that active social media management drives more user-generated content. However, we find that this is due to an incremental increase in user postings from an organization's employees rather than from its clients. This result holds when we explore exogenous variation in social media policies, employees, and clients that are explained by medical marketing laws, medical malpractice laws, and distortions in Medicare incentives. Further examination suggests that content being generated mainly by employees can be avoided if a firm's postings are entirely client focused. However, most firm postings seem not to be specifically targeted to clients' interests, instead highlighting more general observations or achievements of the firm itself. We show that untargeted postings like these provoke acti...

Existing research provides little insight into how social influence affects the adoption and diffusion of competing innovative artifacts and how the experiences of organizational members who have worked with particular innovations in their previous employers affect their current organizations' adoption decision. We adapt and extend the heterogeneous diffusion model from sociology and examine the conditions under which prior adopters of competing open source software (OSS) licenses socially influence how a new OSS project chooses among such licenses and how the experiences of the project manager of a new OSS project with particular licenses affects its susceptibility to this social influence. We test our predictions using a sample of 5,307 open source projects hosted at SourceForge. Our results suggest the most important factor determining a new project's license choice is the type of license chosen by existing projects that are socially closer to it in its inter-project social network. Moreover, we find that prior adopters of a particular license are more infectious in their influence on the license choice of a new project as their size and performance rankings increase. We also find that managers of new projects who have been members of more successful prior OSS projects and who have greater depth and diversity of experience in the OSS community are less susceptible to social influence. Finally, we find a project manager is more likely to adopt a particular license type when his or her project occupies a similar social role as other projects that have adopted the same license. These results have implications for research on innovation adoption and diffusion, open source software licensing, and the governance of economic exchange.

Rohit Aggarwal (“ Putting Money Where the Mouths Are: the Relation between Venture Financing and Electronic Word-of-Mouth ”) is an Assistant Professor at the David Eccles School of Business, University of Utah. His research interests include studying the avenues and challenges posed by User Generated Content (UGC) on businesses. Specifically, he investigates the underlying processes/conditions that alter the influence level of UGC on final business outcomes. His research helps firms and institutional investors in understanding the value of UGC and finding out ways to better utilize UGC. He is also interested in investigating online reputation mechanism designs that shape both the generation and utilization of UGC. Animesh Animesh (“ Using Real Options to Investigate the Market Value of Virtual World Businesses ”) is an Assistant Professor in the Desautels Faculty of Management, McGill University, Canada. He studies the adoption, design, and impact of Internet technologies and electronic commerce. Animesh has a PhD from University of Maryland, a Master's in Information Systems Management from Carnegie Mellon University, and a Bachelor's degree in Business Studies from Delhi University. His research has been published in top journals, such as Information Systems Research, MIS Quarterly, and Marketing Science. Sinan Aral (“ Information, Technology and Information Worker Productivity ”) is an Assistant Professor and Microsoft Faculty Fellow at the NYU Stern School. His research focuses on social contagion and how information diffusion in massive social networks affects information worker productivity, consumer demand and viral marketing. He received his BA from Northwestern, holds master's degrees from the London School of Economics and Harvard, and received his PhD from MIT. His papers are available at http://pages.stern.nyu.edu/~saral Linda Argote (“ The Learning Curve of IT Knowledge Workers in a Computing Call Center ”) is the David M. and Barbara A. Kirr Professor of Organizational Behavior and Theory at The David A. Tepper School of Business of Carnegie Mellon University. She received her PhD from The University of Michigan. Her research addresses organizational learning, innovation, organizational memory, knowledge transfer, and group processes and performance. Her work appears in leading journals including Administrative Science Quarterly, Management Science, Operations Research, Organization Science, Organizational Behavior and Human Decision Processes, and Science. Her book, Organizational Learning: Creating, Retaining and Transferring Knowledge was a finalist for the Terry book award of the Academy of Management. She served as Editor-in-Chief of Organization Science from 2004-2010 and currently Vice-President of Publications for INFORMS. Erik Brynjolfsson (“ Information, Technology and Information Worker Productivity ”) is the Schussel Family Professor at the MIT Sloan School, the Director of the MIT Center for Digital Business and a Research Associate at the National Bureau of Economic Research. His research focuses on the productivity effects of information technology, intangible assets, and the economics of digitization. His received an AB and SM from Harvard and a PhD from MIT. His papers are available at http://digital.mit.edu/erik Brian S. Butler (“ The Cross-Purposes of Cross-Posting: Boundary Reshaping Behavior in Online Discussion Communities ”) is an Associate Professor of Business Administration at the Joseph M. Katz Graduate School of Business and Associate Professor of Clinical and Translational Research at the University of Pittsburgh CTSI. His research interests include online communities, social computing, and mass-collaboration; power, politics and IT; healthcare IS; knowledge management and community informatics. Dr. Butler's work has appeared in ISR, MISQ, Organization Science, JMIS, JCMC, CAIS, Journal of Biomedical Informatics, and the Journal of Medical Internet Research. Marco Caliendo (“ The Cost Impact of Spam Filters - Measuring the Effect of Information System Technologies in Organizations ”) is the Director of Research at the Institute for the Study of Labor (IZA) in Bonn, Germany. He holds a doctoral degree in economics from Goethe University Frankfurt (Germany). Young Bong Chang (“ The Impact of IT-Related Spillovers on Long-Run Productivity: An Empirical Analysis ”) is an Assistant Professor at the University of British Columbia, Okanagan. His research interests are in the economics of information systems focusing on the business value of IT and outsourcing of information systems. He has presented his work at the International Conference on Information Systems, the Workshop on Information Systems and Economics and INFORMS. He received a PhD in Management with a specialization in Information Systems from the University of California, Irvine. Michel Clement (“ The Cost Impact of Spam Filters - Measuring the Effect of Information System Technologies in Organizations ”) is a Professor of Marketing and Media Management, Institute for Marketing and Media at the University of Hamburg, Germany. He holds a doctoral degree in marketing from the Christian-Albrechts-University at Kiel (Germany). Sanjeev Dewan (“ Music Blogging, Online Sampling, and the Long Tail ”) is a Professor of Information Systems at the Paul Merage School of Business, University of California, Irvine. He received his PhD from the University of Rochester, and his research and teaching interests are in the areas of the economics of information technology and electronic commerce. He received a best paper award from the INFORMS Conference on Information Systems and Technology in October 2009 and an INFORMS Service Award in February 2009. He has served as a senior editor at Information Systems Research and is currently an associate editor at Management Science. Juan Feng (“ Performance-Based Advertising: Advertising as Signals of Product Quality ”) is an Assistant Professor in the Department of Information Systems at the College of Business, City University of Hong Kong. She holds a BA in economics from Renmin University of China, and a PhD in Business Administration from Pennsylvania State University, with a dual degree in Operations Research. She serves on the editorial board of Decision Support Systems, and AE for E-Commerce Research and Applications. David Gefen (“ The Boundaries of Trust and Risk: The Quadratic Moderating Role of Institutional Structures ”) is an Associate Professor of MIS at Drexel, where he teaches strategic management of IT, database analysis and design, and VB.NET. He received his PhD from GSU and master's from Tel-Aviv. His research focuses on psychological and rational processes in IT implementation, which stem from 12 years of developing and managing large IT projects. His research findings are published in MISQ, ISR, IEEE TEM, and JMIS, among others. David is SE at DATABASE and a VB.NET textbook author. Ram Gopal (“ Putting Money Where the Mouths Are: the Relation between Venture Financing and Electronic Word-of-Mouth ”) His research to-date has been in the areas of data security, privacy and valuation, database management, intellectual property rights and economics of software and music piracy, online market design and performance evaluation, economics of online advertising, technology integration, and business impacts of technology. He enjoys working on research problems that are intellectually stimulating and have significant relevance for practice. His research methodology has consisted of operations research, set theory, differential calculus, applied probability and structural equation modeling tools. For empirical evaluation, he has employed the methodologies of prototype development and experimentation, simulation, and primary and secondary data analysis. Alok Gupta (“ Putting Money Where the Mouths Are: the Relation between Venture Financing and Electronic Word-of-Mouth ”) holds the Curtis L. Carlson School-wide Chair in Information Management at the Carlson School of Management, University of Minnesota. He received his PhD in MSIS from UT, Austin in 1996. He has published over 50 articles in top Management Science, Operations Research, Economics and IS journals. He received the prestigious NSF CAREER award in 2001 for his research on Online Auctions. He serves on the editorial boards of Management Science, ISR, JMIS and DSS. Vijay Gurbaxani (“ The Impact of IT-Related Spillovers on Long-Run Productivity: An Empirical Analysis ”) is the Taco Bell Endowed Professor and Director of the Center for Research on IT and Organizations at the Paul Merage School of Business, University of California, Irvine. His research has appeared in Information Systems Research, Management Science, MIS Quarterly and Communications of the ACM. He received a Master's degree in Mathematics and Computer Science from the Indian Institute of Technology, Bombay and a PhD in Business Administration from the University of Rochester. Carol Hsu (“ Institutional Influences on Information Systems Security Innovations ”) is an Associate Professor in the Department of Information Management at National Taiwan University. She holds a PhD in information systems from the London School of Economics and Political Science. Her current research interests focus on the organizational and cultural issues related to IS security management and technology implementation. Her work has been published in the MIS Quarterly, European Journal of Information Systems, Communications of the ACM, and others. Monica S. Johar (“ Content Provision Strategies in the Presence of Content Piracy ”) is an Assistant Professor of MIS at University of North

Ritu Agarwal (“ Effects of Individual Self-Protection, Industry Self-Regulation, and Government Regulation on Privacy Concerns: A Study of Location-Based Services ”) is a professor and the Robert H. Smith Dean's Chair of Information Systems at the Robert H. Smith School of Business, University of Maryland, College Park. She is the founder and director of the Center for Health Information and Decision Systems at the Smith School. She is a Fellow of the Association for Information Systems (AIS). Her current research focuses on the heath IT, quality transparency in healthcare, and consumer behavior in technology mediated settings. Hillol Bala (“ Adoption and Impacts of Interorganizational Business Process Standards: Role of Partnering Synergy ”) is an assistant professor of information systems at Indiana University, Bloomington. He received his Ph.D. from the University of Arkansas. His research in the areas of IT-enabled change, IT use and impact and IT in healthcare has been published or accepted for publication in MIS Quarterly, Information Systems Research, Production and Operations Management, Decision Sciences, Communications of the ACM, and The Information Society. He has served on the editorial review board of Decision Sciences. Hock Chuan Chan (“ What Motivates People to Purchase Digital Items on Virtual Community Websites? The Desire for Online Self-Presentation ”) is an associate professor in the Department of Information Systems, National University of Singapore. He has a BA from the University of Cambridge and a PhD from the University of British Columbia. His research interests include human computer interaction and information systems acceptance. He has published in journals such as ACM TOCHI, DSS, IJHCS, JDM, and MISQ. He is on the editorial boards of JAIS, AIS THCI, JECR, and JDM. Jianqing Chen (“ Effects of the Presence of Organic Listing in Search Advertising ”) is an assistant professor in information systems at the University of Texas at Dallas. He received his Ph.D. from McCombs School of Business at the University of Texas at Austin in 2008. His papers have been published or accepted for publication in academic journals including Decision Analysis, Decision Support Systems, Economics Letters, Information Systems Research, Journal of Marketing, Journal of Marketing Research, Journal of Management Information Systems, and Production and Operations Management. Yuxin Chen (“ Corporate IT Standardization: Product Compatibility, Exclusive Purchase Commitment and Competition Effects ”) is the Polk Brothers Professor of Retailing and Professor of Marketing at the Kellogg School of Management at Northwestern University. His research areas include database marketing, internet marketing, pricing, retailing, competitive strategies, structural empirical models, Bayesian econometric methods, and behavioral economics. He received his Ph.D. in marketing from Washington University in St. Louis. Prior to joining the Kellogg School of Management, he taught at the Stern School of Business from 1999 to 2009. John Collins (“ Real-time Tactical and Strategic Sales Management for Intelligent Agents Guided by Economic Regimes ”) spent 30 years in industry doing research and product development before returning to the University of Minnesota, where he completed his Ph.D. in 2002. He teaches in the areas of software engineering and artificial intelligence. His research focuses on economic decision processes in autonomous software agents. He has been involved in the Association for Trading Agent Research for the last nine years, where he led a major redesign of the supply-chain scenario, served on the Board of Directors, and is currently involved in designing the game scenario and software infrastructure for the new Power TAC competition. Deborah Compeau (“ Generalizability of Information Systems Research Using Student Subjects? A Reflection on Our Practices and Recommendations for Future Research ”) is a professor of information systems in the Ivey Business School at Western University. Her research focuses on the individual user of information and communications technologies, viewed from a social cognitive perspective. Specifically, she is interested in understanding what organizations can do to facilitate individual adoption of and learning about ICTs. Her research has been published in leading journals in MIS. She has also served in editorial roles at MISQ and ISR. Dianne Cyr (“ Advancing Public Trust Relationships in Electronic Government: The Singapore E-Filing Journey ”) is a professor in the Beedie School of Business at Simon Fraser University in Vancouver. Her research is focused on how trust, satisfaction, and loyalty are built in online business environments through website design. She is the author of 5 books and over 90 research articles. journal publications appear in MIS Quarterly, Journal of MIS, Information & Management, and International Journal of Human Computer Studies, among others. http://www.diannecyr.com . Harvey G. Enns (“ Synergy and Its Limits in Managing Information Technology Professionals ”) is an associate professor of MIS in the MIS, Operations Management, and Decision Sciences Department at the University of Dayton. He received his Ph.D. from the University of Western Ontario. His research focuses on managerial topics, including the management of IT professionals and CIO influence. He has published articles in journals such as MIS Quarterly, MIS Quarterly Executive, Communications of the ACM, Journal of Strategic Information Systems, and Human Resource Management. Hilla Etzion (“ Analyzing Pricing Strategies for Online Services with Network Effects ”) is an assistant professor of business information technology at the Ross School of Business, University of Michigan. She received her Ph.D. (2005) from the Simon School of Business, University of Rochester. Professor Etzion develops theoretical frameworks for evaluating the viability and the profitability of innovative strategies which utilize online selling. Her research interests include online auctions, managing multiple selling mechanisms online, and the simultaneous management of offline and online selling channels. Yulin Fang (“ User Satisfaction with IT Service Delivery: A Social Capital Perspective ”) is an assistant professor in the Department of Information Systems, City University of Hong Kong. He earned his Ph.D. at Richard Ivey School of Business, University of Western Ontario. His current research is focused on knowledge management, virtual teams, and open source software projects. He has published papers in journals such as Strategic Management Journal, Information Systems Research, Journal of Management Information Systems, Journal of Management Studies, Organizational Research Methods, and others. Thomas W. Ferratt (“ Synergy and Its Limits in Managing Information Technology Professionals ”) is the Sherman-Standard Register Endowed Chair in MIS at the University of Dayton. His primary research emphasis is on the management of information systems professionals. His work appears in journals including Information Systems Research, MIS Quarterly, Communications of the ACM, Journal of Management Information Systems, and Academy of Management Journal. He has been on the editorial boards of Information Systems Research and MIS Quarterly. Chris Forman (“ Ushering Buyers into Electronic Channels: An Empirical Analysis ”) is an assistant professor of IT Management at the College of Management, Georgia Institute of Technology. He received his Ph.D. from the Kellogg School of Management at Northwestern University. His research interests include electronic commerce, diffusion of IT innovations, IT strategy, and outsourcing and offshoring. He is an associate editor at Information Systems Research and Information Economics and Policy. In 2007 he was awarded the Alfred P. Sloan Industry Studies Fellowship. Maria Gini (“ Real-time Tactical and Strategic Sales Management for Intelligent Agents Guided by Economic Regimes ”) is a professor in the Department of Computer Science and Engineering at the University of Minnesota. Her work includes robot cooperation, learning opponent behaviors, and autonomous economic agents. She has coauthored over 200 technical papers. She is on the editorial board of numerous journals, including the Journal of Autonomous Agents & Multiagent Systems, Web Intelligence and Agent Systems, and Integrated Computer-Aided Engineering. She is a Fellow of the Association for the Advancement of Artificial Intelligence. Dale Goodhue (“ Two Worlds of Trust for Potential E-commerce Users: Humans as Cognitive Misers ”) is the C. Herman and Mary Virginia Terry Chair of Business Administration at UGA's Terry College of Business. He has published in Management Science, MIS Quarterly, Information Systems Research, Decision Sciences, Sloan Management Review, etc. Research interests include measuring impacts of information systems, the impact of task-technology fit on individual performance, the management of data and other IS infrastructures/resources, the impacts of Enterprise Systems on organizations, and the strengths and weaknesses of various statistical techniques. Alok Gupta (“ Real-time Tactical and Strategic Sales Management for Intelligent Agents Guided by Economic Regimes ”) holds Curtis L. Carlson School-wide Chair in Information Management at the Carlson School of Management, University of Minnesota. His research has been published in various information systems, economics, and computer science journals such as Management Science, ISR, MIS Quarterly, CACM, JMIS, Journal of Economic Dynamics and Control, Computational Economics and Decis

Many enterprises that participate in dynamic markets need to make product pricing and inventory resource utilization decisions in real time. We describe a family of statistical models that addresses these needs by combining characterization of the economic environment with the ability to predict future economic conditions to make tactical (short-term) decisions, such as product pricing, and strategic (long-term) decisions, such as level of finished goods inventories. Our models characterize economic conditions, called economic regimes, in the form of recurrent statistical patterns that have clear qualitative interpretations. We show how these models can be used to predict prices, price trends, and the probability of receiving a customer order at a given price. These “regime” models are developed using statistical analysis of historical data and are used in real time to characterize observed market conditions and predict the evolution of market conditions over multiple time scales. We evaluate our models using a testbed derived from the Trading Agent Competition for Supply Chain Management, a supply chain environment characterized by competitive procurement, sales markets, and dynamic pricing. We show how regime models can be used to inform both short-term pricing decisions and long-term resource allocation decisions. Results show that our method outperforms more traditional short- and long-term predictive modeling approaches.