Knowledge that Transforms

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Computer-Aided Analysis of Office Systems*

MIS Quarterly 1982
Computer-aided support in the analysis and design of office information systems is discussed. The support system described includes a language for description of office practice, analysis and database maintenance systems, and analysis report generation software. The system components are consistent with a general model of office interactions. The objects and relations unique to the office environment are supported in the terminology for description of both manual and automated office activities. Analysis support providing consistency and completeness evaluations and alternative views of the system serve the analysis activity. A case study is briefly overviewed and conclusions are drawn concerning the utility of the tools. The major utility of the tools was perceived by management and analysts to be the application as a dynamic and structured documentation with consistency evaluation.

The Integration of Word Processing Into a Management Information System

MIS Quarterly 1982
Both the computing and word processing industries have grown to billion dollar size, but little real effort has been made to integrate them at the application level. The effort that has been expended to date has been directed at integrating word processing and data processing. What is needed is a serious look at the potential for integrating word processing into management information systems. One approach is to evaluate theoretical constructs of management information systems that indicate areas of potential word processing applications. Henry Mintzberg’s concept of managerial roles and information flows is one such construct. The authors use Mintzberg’s theory as a basis for a word processing and management information system integration that is being followed in a life insurance company. The company had recognized the logic of integrating word processing and data processing, but the potential for also involving information processing in the long range plan became clear only after an interpretation of the Mintzberg theory in light of word processing opportunities. The experiences of this company should be of value to others engaged in loosely-tied word processing, data processing, and management information system development programs.

Alternative Designs in Information System Development

MIS Quarterly 1982
The concept of creating and considering alternative designs in the system development process is integral to design methodology in many fields. In MIS the idea is little implemented despite the existence of some techniques that facilitate the consideration of alternative designs. Some of these techniques are reviewed and evaluated in terms of their utility in MIS.