This article examines an American multinational company to uncover any crossnational differences in managerial attitudes toward employee participation in decision‐making. Human resource practices of the parent company toward its European subsidiaries were also examined, especially those relevant to employee participation issues. Data were collected from the company's manufacturing facilities in Britain, the Netherlands, Spain, and the United States. Managers were interviewed and then surveyed regarding their attitudes toward participation. The interviews revealed resistance to the parent company's efforts to “export” an American vision of employee participation to its European subsidiaries. The survey data revealed attitudinal differences among European managers as well as among their American counterparts. Possible explanations, implications for human resource executives and research directions are discussed.

In recent years, Human Resource Development has begun to focus on customers. Involving customers in traditional management development, team building, and value setting activities has enormous payoffs for firms. Customers and firms experience mutual learning, increased commitment, and long‐term unity. Four cases of customer education inside General Electric illustrate the implications of customer education for HR and suggest ways in which firms can implement a customer education strategy.

The purpose of this study was to consider the role of contextual factors, particularly those related to HR policies and practices, in the success of eighty‐two professionals and managers working on a reduced‐load basis. Results revealed agreement among senior managers, coworkers, direct reports, and reduced‐load managers and professionals themselves that the alternative work arrangements were successful. The key factors seen as facilitating success included individual characteristics and behaviors as well as contextual factors related to job content, work group, organizational culture, and human‐resource policies and practices.

In the United States, the labor force continues to age. As age increases, so does the likeliness of needing disability accommodation. Prior research indicates that people with disabilities often do not request needed accommodations when they assess that others at work would perceive a request as normatively inappropriate. Little, however, is currently known about the impact of age on these assessments. In this study, we integrate prior research on age, disability, social identity, and climate to propose and then test a model of the relationship between requesters’ age and their normative assessments using survey data from 242 people who became hearing impaired prior to entering the workforce. As hypothesized, requester age was negatively associated with normative appropriateness assessment favorability. Moreover, this negative influence was stronger in for‐profit organizational contexts and in workgroup contexts in which the requester lacked a coworker with a disability. Having a coworker with a similar disability also partially mediated the moderating effect of organization type on the association between age and normative appropriateness assessment favorability. Implications for research and practice are discussed.

Organizations can be seen as amalgams of languages that can serve as a source of divisive tensions among employees. In our conceptual model, we draw upon social identity and social exclusion research to propose that linguistic diversity increases the potential for language‐based exclusion in multilingual work settings. Language may cue listeners to ethnic or cultural stereotypes as well as negatively affect perceptions of speakers’ competence, leading listeners to exclude speakers of certain languages. We contend that when excluded, perception of oneself can be cast in an antagonistic relation to perceptions of others, with detrimental effects on prosocial behaviors. Perceptions of procedural unfairness, a weakened identity, and impaired mood serve to amplify the association between language‐based exclusion and prosocial behaviors. However, organizational factors such as positive diversity climate may mitigate experiences with language‐based exclusion. We outline an agenda for future research and discuss implications for human resource practice.

This study examines workplace issues of gay, lesbian, bisexual, and transgender (GLBT) employees. Specifically, we analyze the effect of firm GLBT nondiscrimination policies on that firm's stock market value. Corporate equality index (CEI) is used as a proxy for how firms manage GLBT issues. Results reveal that changes in firms' standardized CEI scores are positively associated with changes in firms' standardized stock price trend during the following year. Our findings suggest that the stock prices of firms with more progressive GLBT nondiscrimination policies relative to competing firms in the same industry outperform otherwise equivalent firms with lower CEI scores.