The integration of generative artificial intelligence (AI) into knowledge work is fundamentally reshaping employee performance and value creation in ways that challenge conventional wisdom. Rather than performance disparities being reduced through AI adoption, we argue that they may increase as star employees leverage superior domain expertise and strategic AI deployment to widen performance gaps—a phenomenon we term the “AI‐specific Matthew Effect.” These performance transformations coincide with dramatic shifts in value appropriation dynamics: Personal AI tools will enhance employee bargaining power by enabling portable, high‐value outputs independent of organizational resources, whereas enterprise AI systems serve as novel isolating mechanisms that strengthen firm value capture. These developments necessitate a theoretical reconceptualization of strategic human capital frameworks. Accordingly, we introduce the AI‐specific Matthew Effect to explain how AI may intensify performance stratification, modeling how AI reconfigures value creation and capture between employees and firms, and extending foundational human capital theories to account for human–AI complementarity. Our integrative theoretical framework offers critical guidance for navigating this transformation, helping organizations balance productivity gains with workforce equity in an uncertain era of interdependent human and artificial intelligence.

The polish version of this article was published on free CD added to the paper version HRM(ZZL) 2012 6(89) [look at: Zarządzanie Zasobami Ludzkimi 2013 6(95)]

Employees increasingly conduct work outside of traditional work hours via information communication technologies (ICTs). There is a need to understand how after‐hours ICT use relates to well‐being, given that such connectivity has become unavoidable. We implement an episodic, event‐contingent design to evaluate the association between different ICT media (i.e., e‐mail, phone call, chat app, short message service) and the within‐person outcomes of psychological detachment as partially mediated by task productivity. A daily diary survey was collected over three consecutive workdays to capture after‐hours ICT use. Daily surveys were completed by 498 individuals, with a total of 1494 episodes being captured of after‐hours work ICT engagement. Our results indicate that while engagement with any form of ICT after hours reduces psychological detachment, email and chat apps are associated with the lowest levels of psychological detachment. Moreover, whereas the use of asynchronous ICT has positive main effects on episode‐related task productivity, the use of synchronous ICT (e.g., phone) only enhances episode‐related task productivity when there are high organizational expectations for employees' responsiveness after hours.

Over the past decade, the exponential growth in Professional in Human Resources (PHR) and Senior Professional in Human Resources (SPHR) certifications awarded by the Human Resource Certification Institute substantiates the need to reexamine the base rate of HR job announcements that require or prefer such certification. Based on a sample of Web‐based job announcements in 2002, Aguinis, Michaelis, and Jones (2005) reported that only 1.4 percent required or preferred PHR/SPHR certification. Using a similar design, the current study found that 15.6 percent of job announcements required or preferred PHR/SPHR certification, which is nearly 11 times the rate found in the Aguinis et al. (2005) study. Results also suggested the demand for PHR/SPHR certification was positively related to experience, educational level, and job title level, with the base rate reaching 25.1 percent for managerial HR roles.

Today's workforce encompasses a wide variety of employees with specific needs and resources when it comes to balancing work and life roles. Our study explores whether various types of work‐life balance support measures improve employee helping behavior and performance among single employees, employees with a partner, and employees with a partner and children. Using a sample of 482 employees at 24 organizations, the results showed that the organization's work‐family culture improved work performance among parents but reduced performance among singles. Singles' work outcomes improved, however, when they had access to flexible work arrangements, whereas couples benefited from their supervisors' social support. The results stress the importance of the employee's household structure when considering appropriate support for balancing work and life roles.

This study empirically examines organizational barriers to delivering high‐quality service performance as measured by customer perceptions and expectations. Using the extended service‐quality model developed by Zeithaml, Berry, and Parasuraman ( Journal of Marketing , 52, 35–48) as a conceptual framework, five specific propositions implied by the model and by earlier studies contributing to its development were tested. Such testing required a complex research design involving five service companies as well as samples of customers, contact employees, and managers from each company. The results have practical implications and suggest an agenda for future organizational research.

This study examines the complex relationship between vertical pay dispersion (i.e., pay disparities across different organizational levels) and employee turnover by integrating insights from tournament theory and equity theory. While vertical pay dispersion is designed to incentivize career advancement, we argue it can simultaneously elevate turnover at all levels by fostering competition and inequity. Based on data collected from 302 firms in the Great Bay Area (Guangdong Province in Mainland China, Hong Kong, and Macao), our results show that greater vertical pay dispersion increases turnover for senior managers as well as lower‐level managers and employees. Inconsistent with tournament logic, we find that the detrimental effect of vertical pay dispersion on turnover is not significantly weaker for senior managers who benefit from the dispersion than for lower‐level managers and employees. Drawing on equity theory, we further investigate the moderating role of high‐investment human resource systems (HIHRS), which reflect an organization's fair treatment of employees. Results support the hypothesis that the coexistence of high vertical pay dispersion and high HIHRS within a firm increases both employee and senior manager turnover, as these practices send conflicting signals about organizational priorities and equity. These findings contribute to compensation literature by unfolding the contingent and differential effects of pay structures on turnover across hierarchical levels and organizational contexts.

Decreasing research and development (R&D) can impair the ability of firms to remain innovative in the long run. CEOs have been accused of curtailing R&D investments as they approach expected retirement, yet received findings on R&D investment behaviors of late‐career CEOs are mixed. We argue that one reason for these inconsistent findings could be that traditional approaches overlook the fact that CEOs are not isolated agents in making R&D decisions. We build on the premise that CEOs interact with their top management team ( TMT ) when shaping R&D strategy and advance a contextualized view of CEO dispositions in their late career stages as being constrained or enabled by their TMT . We hypothesize that some TMT attributes (e.g., tenure and age) may amplify, whereas others (e.g., functional experience and education) may mitigate inclinations to reduce R&D. Our findings, based on a longitudinal sample of 100 US manufacturing firms from 1998 to 2008, provide nuanced insights into how different TMT characteristics influence CEO‐TMT dynamics, with TMT age and TMT tenure playing particularly pronounced roles. We discuss implications of our CEO‐TMT interface approach for theory and practice.

Sexual harassment training is a common human resource activity, and the practitioner literature is replete with advice about how to implement it. Little research, however, has specifically explored what makes sexual harassment training effective. This paper uses what we know from general training research and theory and sexual harassment research to assess the extent to which the practitioner literature is making relevant and reasonable recommendations for sexual harassment training. We identify practitioner‐research gaps in the literature, including areas that academic research and theory suggest are important for training effectiveness but where the practitioner literature falls short. The practitioner literature may be silent, offer incomplete advice, make recommendations that do not directly link to research findings, or present recommendations that are inconsistent with research findings. We recommend that these gaps be bridged and we provide specific suggestions for how human resource managers can improve the quality of the sexual harassment training they provide.

Five thousand human resource (HR) professionals were surveyed regarding the extent to which they agreed with various HR research findings. Responses from 959 participants suggest that there are large discrepancies between research findings and practitioners' beliefs in some content areas, especially selection. In particular, practitioners place far less faith in intelligence and personality tests as predictors of employee performance than HR research would recommend. Practitioners are somewhat more likely to agree with research findings when they are at higher organizational levels, have SPHR certification, and read the academic literature. Suggestions are made for more effective dissemination of HR research findings.