Knowledge that Transforms
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Creating market conditions for the delivery of health care: The cincinnati experience
Managing information strategically: Increase your company's competitiveness and efficiency by using information as a strategic tool. By James McGee and Laurance Prusak, John Wiley and Sons (1993)
Reengineering management, by James Champy. New York: Harper Business, 1995
Editor's note: Are we a profession?
Credibility—how leaders gain and lose it, why people demand it, by James B. Kouzes and Barry Z. Posner, San Francisco: Jossey‐Bass, 1993
Response to “reexamining professional certification in human resource management,” by Carolyn Wiley
Trends in executive transition: A conversation with John Isaacson
Response to “reexamining professional certification in human resource management,” by Carolyn Wiley
Resource link: Re‐establishing the employment relationship in an era of downsizing
This article examines AT&T's efforts to deal with force management issues by developing Resource Link sm , an internal service unit that uses payroll management employees to help meet the variable work force needs of AT&T. Resource Link is discussed in terms of its contributions to increasing employment stability, improved learning, better governance, and helping to renew the psychological contract between employees and employers. The paper calls for future research in four major areas: skills development, teamwork, reward systems, and career management. It also addresses the potential applicability of this type of program to other firms.