Knowledge that Transforms

In four experiments, we show that goals associated with approach and avoidance needs influence persuasion and that the accessibility of distinct self-views moderates these effects. Specifically, individuals with an accessible independent self-view are more persuaded by promotion-focused information that is consistent with an approach goal. In contrast, individuals whose interdependent self-view is more accessible are more persuaded by prevention focused information that is consistent with an avoidance goal. When the persuasive appeal is compatible with self-regulatory focus, individuals demonstrate greater recall of the message content and are more discerning regarding argument strength. These findings provide convergent evidence that central processing under goal compatible conditions underlies the persuasion effects.

Past expenses have been shown to influence future spending behavior by depleting available budgets. However, a prerequisite for this relationship is the accurate recall of past payments and the experiencing of the full aversive impact associated with them. This article shows that the use of different payment mechanisms influences both these factors and hence moderates the effects of past payments on future spending. Specifically, past payments strongly reduce purchase intention when the payment mechanism requires the consumer to write down the amount paid (rehearsal) and when the consumer's wealth is depleted immediately rather than with a delay (immediacy). Two experiments show support for the proposed theoretical framework. Copyright 2001 by the University of Chicago.

Consumers acquire and display material possessions for the purpose of feeling differentiated from other people and, thus, are targeted with a variety of marketing stimuli that attempt to enhance self-perceptions of uniqueness. Because the pursuit of differentness (or counterconformity motivation) varies across individuals to influence consumer responses, we develop and validate a trait measure of consumers' need for uniqueness. Consumers' need for uniqueness is defined as an individual's pursuit of differentness relative to others that is achieved through the acquisition, utilization, and disposition of consumer goods for the purpose of developing and enhancing one's personal and social identity. Following assessments of the scale's latent structure, a series of validation studies examines the scale's validity. The presentation of empirical work is followed by a discussion of how consumers' need for uniqueness could be used in better understanding consumer behavior and the role consumption plays in people's expression of identity.

This article explores gift-giving practices using data collected through interviews in Hong Kong. I argue that Chinese culture promotes the familial over the private self and that the attainment of family-oriented goals represents an important measure of self-realization and self-fulfillment. Although each individual also has a private or inner self (chi), it is also subject to the collective will. This idea is in keeping with Confucian ideals that encourage the individual to focus on developing internal moral constraints and conquering selfishness in the pursuit of social propriety. Furthermore, the boundaries of the familial self are permeable and may include others, such as important romantic partners and, occasionally, close friends who become "like family." In family and like-family contexts, reciprocity is discouraged, and there is no need to build relationships through gift giving. Our research also suggests, however, that there are various gradations of intimacy in gift relationships against the backdrop of important cultural rules such as reciprocity, sentiment, and face. Using the categories provided by our participants, the gift continuum includes "close friends," "good friends," "just friends"/"hi-bye friends," and the "romantic other." Copyright 2001 by the University of Chicago.

Two field studies investigate the importance of social presence (real and imagined) and familiarity with the purchase act in producing embarrassment in the context of an embarrassing product purchase. The results indicate that awareness of a social presence during purchase selection and commitment, whether real or imagined, is a motivating factor in creating embarrassment for the consumer. Further, our results show that the more familiar consumers are with an embarrassing product purchase, the less embarrassed they are likely to feel. Familiarity with an embarrassing product purchase is also shown to have implications for the effect of social presence. That is, familiarity with purchase acts as a moderator for the relationship of real social presence and embarrassment by reducing the influence of the social presence. In the context of an imagined social presence, purchase familiarity is shown to reduce the likelihood of imagining. These findings are integrated into a discussion of the theoretical implications and the potential avenues for future research in the area.

Reference price effects on consumer price perceptions are often explained by Helson's adaptation-level theory, in which the cognitive representation of reference price is the prototype of the relevant category. However, recent conceptualizations and empirical evidence suggest the possibility of an exemplar model, which may be specified using Volkmann's range theory or Parducci's range-frequency theory. In two experiments, these three contextual models of reference price effects are pitted against one another. Based on the MANOVA and model fitting, range-frequency theory accounted for reference price effects that the other theories could not, suggesting that consumers compare the target price against specific members of the category rather than the category prototype. A third experiment demonstrated that range and frequency effects are moderated by the stimulus presentation condition, suggesting that consumers place greater weight on extreme prices anchoring the range for internal reference prices than for external reference prices.

Research supports the existence of a "moderate incongruity effect" such that an option that is moderately inconsistent with an evoked product category schema is sometimes preferred to a congruent option. We propose that perceived risk is an important situational factor that moderates the impact of congruity on evaluations. Three studies show that the positive evaluation of moderately incongruent products, relative to congruent ones, does not appear when there is risk associated with product selection. When consumers perceive high risk associated with a purchase, the moderate incongruity effect is reversed such that the congruent is preferred to the moderately incongruent product. Only in conditions where subjects perceived no real risk did the positive effect of moderate incongruity appear. The limiting effect of perceived risk appears to be due to consumers' "preferences for the norm" under high-risk conditions. The set of findings are discussed as they relate to and extend current thinking about the effects of moderate incongruity on evaluations. Copyright 2001 by the University of Chicago.

It is generally accepted that repeated exposure to an advertisement can influence liking for an advertisement and for the brand names and product packages included in the advertisement. Although it has often been assumed that repeated exposure leads to a direct affective response, more recent evidence suggests that prior exposure leads to processing fluency at the time of judgment. It is a misattribution about the source of this processing fluency that results in preference for the stimulus. To date, the majority of research on the processing fluency/attribution hypothesis has focused on when people will make fluency-based attributions, while assuming the amount of the processing fluency is a direct function of exposure. In this article, we propose that stimulus characteristics and presentation factors will interact with repetition to determine the amount of processing fluency associated with a stimulus at various levels of exposure. Four studies are used to test whether two-factor theory or dual-process theory provides a better account of the source of the processing fluency. Implications for logo design are discussed.