Knowledge that Transforms

Strikes are a recurring workplace phenomenon that affects strikers, their families, and managers, but also others such as commuters. To date, studies examining individual-level effects of strikes have been scattered across different fields of study. This systematic literature review summarizes studies on these effects and on how unaffected third parties, such as the public, evaluate strikes. We conducted searches in four databases. The 72 included studies show that strikes can have detrimental effects, for example, on psychological health, but these can be decreased with resources such as social support. Based on the existing literature, we developed the comprehensive strike aftermath framework as an overarching framework in which we incorporate avenues for future research. We conclude that research on this work phenomenon is still scarce and future research on long-lasting effects of strikes on managers’ and employees’ health and work attitudes is needed.

Human resource (HR) practices hold great promise in fostering employee trust, and insights into how HR practices relate to employee trust are critical to evidence-informed management. However, extant research findings are fragmented and dispersed across disciplines and use a confusing plethora of concepts, limiting insights. To address these problems, we conducted a systematic review to offer a more comprehensive and nuanced understanding of “what,” “how,” and “when” HR practices influence employee trust toward four referents (supervisor, management, peers, and organization). Specifically, we identify the evidence-based patterns regarding “what” HR practices are related to employee trust toward “what” referents, “how” HR practices are related to employee trust, and “when” HR practices are more or less related to employee trust. We find that while bundles of HR practices are positively associated with vertical trust toward management, lateral trust toward peers, and organizational trust, individual HR practices have differential associations with trust toward the four referents, which in turn predict different outcomes. We discuss research limitations and opportunities and provide a framework and set of methodological recommendations to guide a new wave of future research. We propose a broader set of theories to enrich understanding of “how” HR practices lead to employee trust, further clarifications on the HR and trust concepts examined, and explore additional moderators. These efforts will further integrate trust and HR research and generate more rigorous knowledge to inform management of employee trust through HR practices.

Maternity, a period of transition beginning with prenatal bodily changes and progressing through postnatal lactation, is experienced by up to 66% of working women. Over the past several decades, research on maternity in the workplace has grown exponentially to reveal salient maternity biases that plague women as they navigate their employee and motherhood identities. With the aim of providing information that aids scholars and practitioners in better understanding the experiences of working mothers, we conducted a systematic review of 239 papers on maternity bias (i.e., formal, interpersonal, and internalized). Our interdisciplinary review discusses these three forms of bias and how they might present across different career stages for working mothers. Additionally, we review the antecedents that may drive maternity bias and the outcomes that result for working mothers who perceive or anticipate bias at work. Finally, we discuss areas of previous research aimed at overcoming maternity bias from the perspective of working mothers, their colleagues, and their organization. We conclude by discussing the trends brought to light in our review, the collective strengths and weaknesses of commonly adopted theoretical perspectives of the research reviewed, implications for combating maternity bias for women and their organizations, and recommendations for future research. Our model of maternity bias comprehensively reviews past work to provide insights into the bias that working mothers endure at work but also provides a path forward, as better understanding these biases empower organizations, coworkers, and employees to remediate maternity bias.

Organizational programs and policies are important facilitators of employees’ career development. However, organizations face a developmental paradox: Their career-aiding programs and policies might increase the employability of their employees, who might then leave the company. Guided by organizational support theory, we propose a theory-driven reciprocation view that explains why organization-sponsored career development practices might actually strengthen the current employment relationship. We argued that by offering career aids and resources, an organization can promote its employees’ perceptions of organizational support. These perceptions evoke reciprocation, manifested in strengthened organizational attachment that enhances job performance and lowers turnover. In a meta-analysis of over 1,000 articles, we found that employer-sponsored career development practices were related to employees’ job performance and turnover via the mechanisms of perceived organizational support and organizational attachment. Further, this relationship was even stronger when career development practices signaled greater care by being available (vs. used), institutionally embedded (vs. relational), and career focused (vs. job focused).

After reviewing the various ways employee recovery from work has been conceptualized in existing literature as well as the predominant theoretical frameworks used to study recovery, we meta-analyze the relationships between employee recovery, demands, resources, well-being, and performance. We also quantitatively examine the conceptualizations of recovery as activities, experiences, or states in terms of both their intercorrelations and differing effects with demands, resources, well-being, and performance. Results of meta-analyses using a total of 198 empirical samples indicated general support for the hypothesized positive relationships between employee recovery and resources, well-being, and performance as well as a negative relationship with demands. However, the size and consistency of observed effects differed markedly based on the conceptualization utilized. Additionally, various conceptualizations of recovery were shown to be only modestly related, while recovery experiences and the state of being recovered were shown to have substantial temporal consistency. Implications of these findings for scholars studying recovery and practitioners are discussed.

Although transactional leadership is known to be the most common style of leadership in organizations, meta-analytic work has yet to fully uncover the relationship between transactional leadership and one of the most focal leadership outcomes: follower performance. Moreover, little is known about the mechanisms that explain why transactional leadership predicts follower performance. To address these gaps, the current article meta-analytically tests a model based on social exchange theory and self-determination theory in which transactional leadership is theorized to affect follower performance sequentially through leader–member exchange (LMX) and psychological empowerment. Specifically, we argue that although some leadership behaviors (e.g., contingent reward) may benefit performance via positive contributions to the leader–follower social exchange, some leadership behaviors (e.g., contingent reward) may simultaneously exhibit negative effects on performance via reduced empowerment. Our results demonstrate that transactional leadership displays both positive and negative indirect effects on follower performance. Furthermore, the pattern of these effects generalizes to two types of performance: task performance and contextual performance. These findings suggest that transactional leadership is a “double-edged sword” when predicting follower performance (e.g., contingent reward fosters LMX but hinders empowerment, whereas management by exception fosters empowerment but hinders LMX). We discuss how leaders can benefit from these findings, including modifying one’s delivery of transactional leadership approaches.

Extant diversity climate research has been based primarily upon the Interactional Model of Cultural Diversity (IMCD). While prior research has supported the beneficial effects of prodiversity climates (i.e., work environments that employees view as fair and socially integrative of all personnel) on worker attitudes and behaviors, less is known about the potential boundary conditions of diversity climate-outcome relationships. To address this concern, we conducted a meta-analysis of diversity climate using 109 independent samples from 94 studies. Meta-analytic results indicate that diversity climate–outcome relationships are moderated by climate measure type, outcome type, demographic diversity, climate strength, and measurement source. These findings show that diversity climate is more strongly related to outcomes when measured as inclusion climate (vs. diversity climate), for attitudinal outcomes compared to performance and withdrawal criteria, when work contexts are more racially and ethnically diverse, when personnel exhibit stronger versus weaker agreement in their diversity climate perceptions, and when diversity climate and outcome data are collected from the same source versus different sources. The theoretical and practical implications of our findings are noted and discussed.

This quantitative review systematically integrates the antecedents and outcomes of psychological ownership (PO) and examines its incremental validity and explanatory power compared with two other forms of workplace attachment (i.e., organizational commitment and organizational identification). Across 141 studies published over 20 years, our meta-analysis shows that apart from the factors related to the three traditional categories of PO antecedents (i.e., control, knowing, and investment), safety (e.g., organizational justice, trust, perceived organizational support, and relational closeness) is an emerging antecedent leading to PO. In addition, we find that PO is related not only to employees’ attitudinal and performance outcomes but also to some dark-side outcomes (e.g., territorial behaviors). Furthermore, after applying two advanced methods, that is, two-stage meta-analytic structural equation modeling and dominance analysis, to the analysis of 294 studies (including 291 primary studies and three published meta-analyses), the results reveal that PO has an incremental validity above that of organizational commitment and organizational identification in predicting employees’ in-role performance and organizational citizenship behaviors. Theoretical and practical implications are discussed.

Chief executive officer (CEO) narcissism is an important area of research due to the strategic implications of how this multifaceted personality trait affects CEO behavior. This article presents a combined meta-analytic and narrative review of CEO narcissism and makes future research recommendations. Our review and meta-analytic findings lead to the creation of a framework for CEO narcissism research focused on narcissistic CEO supply, demand, behavior, and consequences. Additionally, our review identifies five methods of measuring CEO narcissism, each with strengths and weaknesses. We find that while extant findings exhibit common themes, such findings remain mixed and potentially dependent upon methods. We recommend that future research expand beyond the strategic consequences of CEO narcissism to consider additional foci of the research framework and its moderators. Additionally, we suggest that research can benefit from moving beyond the predominant theoretical lenses of upper echelons theory and leadership theory to the lenses of the extended agency model of narcissism, the admiration-versus-rivalry perspective of narcissism, and tournament theory.

Despite sizable but varying estimates of multiple jobholding (MJH) and decades of research across disciplines (e.g., management, economics, sociology, health and medicine), our understanding of MJH is rather limited. The purpose of this review is to provide a coherent synthesis of the literature on MJH, or working more than one job. Beginning with a discussion of the motivations and demographic predictors that forecast MJH, we note a distinct divide between the research that predicts MJH and the research that examines outcomes, with few studies exploring how motivations might relate to MJH experiences and outcomes. Another significant observation in this review is the inconsistency of findings across and within disciplines regarding whether MJH is depleting or enriching. Using this framework to organize our review, we attempt to reconcile the generally mixed results by presenting research on mechanisms and boundary conditions of MJH to explain how and when multiple jobholders (MJHers) are depleted or enriched. By integrating findings from the literature, we are able to articulate more clearly the paths of depletion and enrichment and discuss how push versus pull-based motivations to hold multiple jobs likely predict these pathways. Finally, we provide a strategic agenda highlighting areas where additional research is urgently needed to equip scholars with practical knowledge on how to help MJHers manage their multiple work roles and how to help organizations manage MJHers.