Knowledge that Transforms

Despite the importance of trust across multiple levels in organizations, extant reviews have focused predominantly on trust at the individual level. A systematic review of trust research across levels and trust referents is sorely needed to synthesize the growing number of both micro and macro studies on this topic. Moreover, as trust is a linchpin for divergent areas, such as negotiation, leadership, team processes, human resource management, organizational change, entrepreneurship, and strategic alliances, a multilevel–multireferent review of trust can facilitate integration in the field of organizational sciences. In this review, the authors adopt a levels-of-analysis approach to organize the research on trust between 2000 and 2011 in multiple referents that include interpersonal, team, and organization at the individual, team, and organizational levels and analyze the similarities and differences in antecedents, consequences, and theoretical perspectives dominant at each level. Building on this foundation, the authors identify current strengths, weaknesses, and research gaps; offer recommendations for integration across levels and referents; and discuss lingering questions that research so far has overlooked. In doing so, the review offers a systematic and comprehensive view of the current state of the trust literature in organizational sciences and provides a blueprint for future research.

This review reorganizes and reconceptualizes extant research on patent strategy, which has emerged from diverse roots in economics, law, and management. Accordingly, it is anticipated that this review will help provide structure and direction to what is currently a somewhat disparate and fractured field of study within management. The main proposed framework highlights two important themes within patent strategy research—generic patent strategies and the strategic management of patents. In addition, it is noted that research in each of these themes generally maps onto one or more of three key domains—rights, licensing, or enforcement—within which patent-related strategic actions are typically undertaken. Two summary tables of prior research are provided that juxtapose the three patent strategy domains with different theory lenses adopted in patent strategy research. Finally, the article highlights two promising areas whose connections with patent strategy are beginning to be addressed by research—firms’ overall appropriability strategies and value creation strategies. An overarching conceptual figure maps the different research areas reviewed in the article and highlights the relationships between these research literatures. The reconceptualization and reframing of prior research advanced in this review promises to advance scholarship on patent strategy by illuminating its many links with the broader management field and by identifying opportunities to address important unanswered research questions. It thus provides a useful roadmap to help stimulate and guide future management research in this vital area.

During the past decade, mentoring research has broadened from its traditional dyadic perspective to examine the support provided by a “developmental network.” This article reviews the literature on developmental networks—groups of people who take an active interest in and action toward advancing a protégé’s career. Building on positive organizational scholarship (POS) research on high-quality connections and relationships, the authors propose that a “mutuality perspective,” or taking the viewpoints of all members of the developmental network into account, is a notable gap in developmental network research. They apply this perspective to developmental networks research and discuss implications and avenues for future inquiry. As part of their review, the authors clarify the boundaries of the developmental network construct. They also identify and discuss four research streams that encompass extant studies of developmental networks. This article extends previous reviews of the broad field of dyadic mentoring by providing the first systematic review of developmental network research.

There are multiple views in human resource management and organizational behavior concerning gender differences in measures of job performance. Some researchers suggest that males generally are evaluated higher than females across a variety of situations that include job performance measurement. At the same time, the presence of specific status cues in expectation states theory (EST; similar to the concept of individuating information) suggests that measures of job performance will be more similar than different for males and females. Previous analyses are unclear in their results for the measurement of the construct of job performance because they have included, and/or focused on, additional constructs (e.g., hiring suitability, leadership performance aggregated with leadership satisfaction) or have used student samples in lab experiments. The authors of this article conducted a meta-analysis of job performance measures from field studies. They found that females generally scored slightly higher than males (mean d = −.11, 80% credibility interval of −.33 to .12). Other analyses suggested that, although job performance ratings favored females, ratings of promotion potential were higher for males. Thus, ratings of promotability may deserve further attention as a potential source of differential promotion rates. These findings and processes are discussed within the context of EST.

The resource-based view suggests that firms’ heterogeneous resource endowments are important for explaining interfirm performance differences. To date, however, the literature provides little insight on the factors that shape the identification of markets in which firm resources, as embodied in a product or service, can create value for end customers. Building on entrepreneurship research and Penrose’s early resource-based work, the authors examine how four main types of pre-entry human capital endowments (i.e., the characteristics that the founders bring to the founding process) shape the identification of market opportunities for emerging technology firms. They find that prior entrepreneurial and management experience endowments enhance, while marketing and technological experience endowments constrain, the number of market opportunities identified. In addition, the authors find that the number of market opportunities identified depends on the combinations of generalized and specialized endowments in the founding team.

Although leader-member exchange (LMX) was identified in the literature nearly 40 years ago, a comprehensive empirical examination of its antecedents and consequences has not been conducted. The authors’ examination included 247 studies, containing 290 samples, and 21 antecedents and 16 consequences of LMX quality. Results indicated that while leader behaviors and perceptions, follower characteristics, interpersonal relationship characteristics, and contextual variables represent significant groups of LMX antecedents, leader variables explained the most variance in LMX quality. Moderator analyses revealed that the particular LMX scale, country of participants, and work setting studied did not produce meaningful influences on the relationships in the meta-analysis. However, power distance and individualism did moderate some of these relationships. To provide continuity with the LMX meta-analyses and conceptual reviews that have focused on LMX consequences, the authors tested a number of mediation models. The results demonstrated that LMX frequently plays a mediating role in the relationships where mediation could be tested.

The incorporation of a temporal perspective in merger and acquisition (M&A) and alliance research has gained increasing popularity. Since a temporal perspective focuses on the management of time and its consequences, it contributes a unique value proposition to the M&A and alliance stream of research. Over the past 30 years researchers have explored a wide variety of topics and methodological approaches. As a result, research evidence has progressed in a somewhat fragmented manner where its cumulative impact is difficult to discern. The purpose of this review is to systematically assess the underlying logic and contributions of a temporal lens for the M&A and alliance literature as well as identify core temporal constructs, mechanisms, relationships, and promising research directions. The authors’ review of 144 published articles not only catalogs the state of the art and accumulated knowledge but also identifies critical hurdles that need to be addressed to chart future research directions.

A large and growing body of empirical research shows that social relationships and the networks these relationships constitute are influential in explaining the processes of knowledge creation, diffusion, absorption, and use. The authors refer to such networks as “knowledge networks.” They advance an understanding of knowledge networks at multiple levels by conducting a systematic review and analysis of empirical research published on this topic in leading management, psychology, sociology, and economics journals. The authors develop a comprehensive framework that organizes the knowledge networks literature, which they use to review extant empirical research within and across multiple disciplines and levels of analysis. They identify points of coherence and conflict in theoretical arguments and empirical results within and across levels and identify emerging themes and promising areas for future research.

Life satisfaction is a key indicator of subjective well-being. This article is a review of the multidisciplinary literature on the relationship between life satisfaction and the work domain. A discussion of top-down and bottom-up theories of life satisfaction is included, and the literatures on work-related antecedents of life satisfaction, the proximal mediators (quality of work life, quality of nonwork life, and feelings of self-worth), and consequences of life satisfaction were reviewed. A meta-analysis of life satisfaction with respect to career satisfaction, job performance, turnover intentions, and organizational commitment was performed. Each major section of the article concludes with a future opportunities subsection where gaps in the research are discussed.

The authors integrate the employee proactivity, information exchange, and psychological safety perspectives to develop a model of individual creativity. Proactive employees prepare themselves with resources in anticipation of effecting changes. The authors propose that proactive employees seek informational resources through exchanging with others in the workplace. Information exchange, in turn, fosters the development of trust relationships that provide psychological safety for creative endeavors. The authors collected time-lagged data from a sample of 190 matched employee–manager pairs in a specialty retail chain. The results showed that proactive employees engaged in more information exchange and, by so doing, built stronger trust relationships with supervisors and colleagues. These trust relationships, in turn, increased employee creativity. The relationship between information exchange and employee creativity was fully mediated by trust. The authors discuss the implications of the findings for creativity theory and research.