An essential feature of active Decision Support Systems (DSS) is the ability to take the initiative in performing decision-related tasks. One possibility for providing active high cognitive level d...
The pervasive role of telecommunications in contemporary commerce is well documented, and has dramatically increased the demand for services. Across the world, countries are seeking to improve tele...
Design of a retail banking distribution strategy is an important issue in that industry. This paper shows the effect of new electronic distribution technologies such as PC banking on the choice of ...
Journal of Management Information Systems2001open access
Eric K. Clemons is Professor of Operations and Information Management at The Wharton School of the University of Pennsylvania. He has been a pioneer in the systematic study of the transformational impacts of information on the strategy and practice of business. His research and teaching interests include strategic uses of information systems such as e-commerce, information economics, the changes that information technology enables in the competitive balance between new entrants and established industry participants, transformation of distribution channels, and the impact of information technology on the risks and benefits of outsourcing and strategic alliances. Industries of focus include international securities markets and financial services firms, consumer packaged goods retailing, telecommunications, and travel. He specializes in assessing the competitive implications of information technology and in managing the risks of large-scale implementation efforts. Additionally, Dr. Clemons is the founder and Project Director for the Reginald H. Jones Center's Sponsored Research Project on Information: Industry Structure and Competitive Strategy, founder and area coordinator the School's new major in Information: Strategy, Systems, and Economics, director of the School's new MBA e-commerce major, an active participant in the School's eCommerce Forum research program, and member of the Faculty Council of the SEI Center for Advanced Studies in Management. Dr. Clemons is currently a member of the editorial board of the Journal of Management Information Systems and the International Journal of Electronic Commerce. He has served on the Congressional Office of Technology Assessment study of securities markets and on the Quality of Markets Advisory Board of the London Stock Exchange. He serves on the advisory board of numerous e-commerce start-ups.
Prior research examines several knowledge management processes, considering each as universally appropriate. Instead, we propose that the context influences the suitability of a knowledge managemen...
When producers of goods (or services) are confronted by a situation in which their offerings no longer perfectly match consumer preferences, they must determine the extent to which the advertised features of the product reflect the product's actual attributes. We find that the two important determinants of sellers' advertising strategy are the Repeg Cost Ratio, and the Repeat Sales Coefficient. The interplay of these two factors gives rise to four possible strategic scenarios. We show that sellers' strategy is clearly explainable in three out of these four scenarios. In the ambiguous fourth scenario, we show that sellers' strategy for information production goods will differ considerably from information consumption goods based on product complexity and cost of product return (borne by the buyer). Finally, we demonstrate that markets are often characterized by self-reinforcing limits on the extent of opportunistic advertising by sellers.
Neural networks have been shown to be a promising tool for forecasting financial time series. Several design factors significantly impact the accuracy of neural network forecasts. These factors inc...
Dynamic pricing mechanisms occur on the Internet when buyers and sellers negotiate the final transaction price for the exchange of goods or services. These mechanisms are used in online auctions (e...
We trace in pragmatic terms some of what we know about knowledge, information technology, knowledge management practice and research, and provide two complementary frameworks that highlight potenti...
Knowledge is now recognized as an important basis for competitive advantage and many firms are beginning to establish initiatives to leverage and manage organizational knowledge. These include effo...