Path constitution theory has emerged as a promising combination of two contrasting perspectives on technological innovation: path dependence, which focuses on historically embedded, contingent proc...
Despite the impressive progress in understanding the benefits and challenges related to enterprise system (ES) implementations--such as enterprise resource planning (ERP) systems--little is known a...
The fairness of performance evaluation is a concern for all professions, and the appraisal of research output is of particular interest to business scholars and academic administrators. We describe research assessment as a process of social construction that is heavily influenced by journal valuation in business schools. Using journal quality data from multiple sources, we empirically investigate whether the journals in each of eight business disciplines (Accounting, Economics, Finance, Information Systems, Management, Marketing, Operations Management, and Quantitative Methods) are treated evenly across the board. Specifically, we explore whether each business discipline exhibits recognition fairness (i.e., actual institutional journal evaluations are the same as market expectations) and inclusion fairness (i.e., actual availability of publication space in top journals being the same as market expectations). Our findings indicate that faculty in some disciplines enjoy an advantage, while faculty in other fields are disadvantaged. Consequently, we offer recommendations to ameliorate this inequity.
Questions pertaining to the locus of information systems (IS) governance have been extensively examined in existing research. However, questions pertaining to the decision rationale applied for IS portfolio prioritization (why are certain initiatives approved, and why are certain others rejected), noted to be a critical component of IS governance, need further investigation. We submit that the IS strategy of a firm is likely to explain the decision rationale it applies to IS portfolio prioritization and maintain that it is critical to ensure this decision rationale is in congruence with the firm’s IS strategy. By extending prior theoretical work on IS strategy types, we develop theoretical profiles of the decision rationale applied to IS portfolio prioritization using three attributes: communicability of decision rationale, consistency in applying decision rationale, and risk appropriateness of decision rationale. Since the decision rationale applied for IS portfolio prioritization is often tacit, unknown even to the decision makers themselves, we employ the decision tree induction methodology to discover this tacit decision rationale. We analyze over 150 IS portfolio prioritization decisions on a multimillion dollar IS portfolio of a multibusiness, Fortune 50 firm and our findings, which support our propositions, indicate that firms that adopt different IS strategies rely on systematically different profiles of decision rationale for IS portfolio prioritization. Implications for IS governance practices are developed.
In today’s global IT outsourcing relationships, individual employees need to operate effectively in culturally diverse environments. Such intercultural interactions can be especially challenging for members of IT service suppliers based in offshore locations. Through an in-depth qualitative case study of one of the largest China-based IT service firms with diverse clients from Japan, the United States, and China, this research elaborates the cultural sensemaking activities of the supplier’s individual employees. Specifically, drawing on the dynamic constructivist view of culture, this study develops the construct of “cultural frames” in the context of global IT outsourcing to characterize the knowledge structures guiding an individual’s collaboration with diverse clients. A portfolio of cultural frames emerges and evolves through the individual’s cultural sensemaking activities, which consist of the iterative enactment, alignment, and retention of cultural frames. In the cultural sensemaking process, the activity of frame bridging, in particular, creates significant value for the outsourcing relationship, and is especially salient among bicultural employees.
This article investigates software process diversity, defined as the project condition arising out of the simultaneous use of multiple software development process frameworks within a single project. Software process diversity is conceptualized as the response of a project team to such contingencies as requirements volatility, design and technological novelty, customer involvement, and the level of organizational process compliance enforced on the project. Moreover, we conceptualize that the degree of fit (or match) between a project’s software process diversity and the level of process compliance enforced on the project impacts overall project performance. This conceptualization was empirically tested by utilizing data collected from 410 large commercial software projects of a multinational firm. The results show that higher levels of requirements volatility, design and technological novelty, and customer involvement increased software process diversity within a project. However, software process diversity decreased relative to increases in the level of process compliance enforced on the project. A higher degree of fit between the process diversity and process compliance of a project, rather than the effects of those variables independently, was found to be significantly associated with a higher level of project performance, as measured in terms of project productivity and software quality. These results indicate that increasing software process diversity in response to project-level contingencies improves project performance only when there is a concomitant increase in organizational process compliance efforts. The implications of these results for research are discussed and prescriptive guidelines derived to manage the fit between process diversity and process compliance for improving software project performance.
Recent work has shown that a firm’s plural sourcing strategy, which determines how much it chooses to make versus how much it chooses to buy, requires consideration of the complementarities and constraints that affect the differential advantages of making and buying. Elaborating on this perspective, we theorize how (mis)fit between a firm’s plural sourcing strategy of simultaneously making and buying and its development of information technology (IT) enabled interfirm and intrafirm process integration capabilities influences firm performance in deregulated markets. We position our theory development and empirical tests in the context of the power-generation segment of the U.S. electric utility industry (EUI), an asset-intensive industry that has been deregulated to promote the separation of key value chain activities (i.e., generation, transmission, and distribution) and the development of wholesale energy markets. We draw on the transaction cost economics, coordination costs, and IT capabilities perspectives to theorize that a firm achieves fit (realizing performance benefits) by increasing market sourcing intensity (MSI)—or, how much it buys relative to how much it makes—and developing IT-enabled interfirm process integration capability for external coordination with the market, or misfit (realizing performance penalties) by increasing MSI and developing IT-enabled intrafirm process integration capability for coordinating internal production. We collated data from archival sources for 342 utility firms in the power-generation segment to construct a panel dataset for the period 1994–2004 on (1) firms’ MSI from wholesale electricity markets, (2) firms’ IT investment decisions to develop interfirm and intrafirm process integration capabilities, (3) measures of firm performance, and (4) several control variables related to exogenous shocks (i.e., regulatory change, oil crisis), region of operation, and firm-level factors. Our results suggest that fit between MSI and the development of IT-enabled interfirm process integration capability improves firm profitability, assessed by return on assets, and misfit between MSI and the development of IT-enabled intrafirm process integration capability extracts penalties in firm profitability. We also find evidence that fit between MSI and the development of IT-enabled interfirm process integration capability improves market valuation, assessed by Tobin’s Q, and asset turnover, assessed by operating revenue/total assets. We discuss the implications of our findings for the development of IT capabilities to accompany a firm’s plural sourcing strategy and the literature on IT business value.
The increasing number of campus-related emergency incidents, in combination with the requirements imposed by the Clery Act, have prompted college campuses to develop emergency notification systems to inform community members of extreme events that may affect them. Merely deploying emergency notification systems on college campuses, however, does not guarantee that these systems will be effective; student compliance plays a very important role in establishing such effectiveness. Immediate compliance with alerts, as opposed to delayed compliance or noncompliance, is a key factor in improving student safety on campuses. This paper investigates the critical antecedents that motivate students to comply immediately with messages from campus emergency notification systems. Drawing on Etzioni’s compliance theory, a model is developed. Using a scenario-based survey method, the model is tested in five types of events—snowstorm, active shooter, building fire, health-related, and robbery—and with more than 800 college students from the Northern region of the United States. The results from this study suggest that subjective norm and information quality trust are, in general, the most important factors that promote immediate compliance. This research contributes to the literature on compliance, emergency notification systems, and emergency response policies.