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Study on Factors Affecting Mobile Payment Systems Diffusion in Zambia

Management Science 2016
Advancements in mobile technologies have led to an increased uptake of smart phones. This has led to a growing trend in mobile payment (m-payment) activities. However, Zambia’s mobile payment services have not evolved in step with mobile devices’ penetration rate. This study sought to examine consumer’s behavioral intention to use or not-use m-payment services through the applicability of the extended Technology Acceptance Model (TAM). A self-administered questionnaire was distributed to current-users, capable-users, regulators, and bank staff. 152 participants completed the survey questionnaires measuring their responses on likert-scale to Perceived usefulness (PU), Perceived ease of use (PEOU), Perceived risk (PR), Social norm (SN), Perceived cost (PC) and Behavioral intention to use (BIU), representing a response rate of 84.4 percent. SPSS analysis yielded a model linear regression Pearson correlation coefficient (R) value of 0.8, R2 of 0.56 and significance (p) value of 0.0001 indicating a significant model with very strong relationship among variables. The R values for independent factors PEOU, PU and SN against dependent variable BUI were positive with significance (p) values of 0.0001 (p<0.05) representing a scientifically and statistically significant positive influence on BUI, whilst PC(-.071) and PR(-.047) were insignificant though had negative coefficient values representing a deterrent influence on use of m-payment. This study successfully extended TAM for use to predict consumer behavioral intention to adopt m-payment services in Zambia.

The Threads of Organizational Theory: A Phenomenological Analysis

Management Science 2016
This paper examines the theory of organization in the context of its evolution of organizations over the years. It choreographs the intellectual attentions on the subject matter of organizational theory and its accompanying paradigmatic influences within the period. In the process the pedigree of organizational theory and its relevance to the anatomy of real organization up to this millennium was traced. This enabled a proper discussion and analysis of situation of the classical works of the theorists of who have contributed in no small measure to the expansion of the frontiers of our knowledge in the area. The concept of organization was examined as a prelude to the genealogical discourse and consideration of the threads of organizational theory within the context of the relevant paradigm changes. Against this background, the evolution of the subject, using appropriate models, was thoroughly examined in ways that puts into a clearer context the currency of ideas on the phenomenon of organization and its theory or theories.

Methodology of Research on Internationalisation Process of E-Commerce Enterprises

Management Science 2016
The aim of this article is to review research methodologies applied to the research related to the internationalisation of e-commerce enterprises with a particular stress on the research resulting in the process description of the internationalisation of ecommerce firms. As a result of the critical analysis of the literature, qualitative methods were found to prevail in the research of the internationalisation of e-commerce firms along with the lack of the processual description of the internationalisation of such firms. The antipositivist ontology postulated by Welch and Paavilainen Mäntymäki (2014) seems to be the best approach to research on internationalisation process of e-commerce firms and is visible in interpretive perspective in methodology of already conducted research.

Current Managerial Challenges in the CEE Region: Introduction to the Thematic Issue

Management Science 2016
s in Slovene Tipologija mednarodnih strategij za madžarske profesionalne sportne klube Miklos Kozma in Krisztina Andras Cilj najinega raziskovalnega projekta je ugotoviti, kako kvaliteta lige vpliva na opažene razlike med mednarodnimi strategijami profesi- onalnih sportnih klubov na Madžarskem. Tri studije primerov, ki so bile narejene, so temeljile predvsem na vsebinski analizi intervjujev s klubskimi funkcionarji, navzkrižno primerjani s podatki iz sportnih podatkovnih baz in uradne dokumentacije. S pomocjo analize sva do- locila tri tipe mednarodnih strategij, ki jim sledijo profesionalni spor- tni klubi na Madžarskem. Tipologija poudarja pomen konkurencnosti, saj se na ta nacin profesionalni klub lahko prebije na mednarodno tr- žisce. Zato je priporocljivo, da vodstva in lokalne skupnosti svojo pod- poro osredotocijo na tiste sporte, v katerih obstajajo ekipe, ki so dejan- sko sposobne zmagovati in dobivati priznanja na mednarodni ravni. Za vodstva klubov je nujno, da se stratesko osredotocijo na zagotavljanje izboljsav in prodajo. Kljucne besede: internacionalizacija, sport, strategija, studija primera, Srednja in Vzhodna Evropa Management 11 (1): 7–27 Premestitveni trend v Srednji in Vzhodni Evropi – ocene možnih scenarijev na primeru Poljske Michal Mlody Pojav premestitve delovnih mest (»offshoring«), ki je predstavljal velik del razprav o mednarodni proizvodnji od osemdesetih let prejsnjega stoletja dalje, v zadnjih letih izgublja dinamiko, predvsem zaradi zmanj- sevanja razlik v placah med razvitimi državami in državami v razvoju. Hkratni pojav drugih dejavnikov je povzrocil nastanek novih trendov mednarodnih poslovnih lokacij, ki vplivajo predvsem na podjetja, ki so svoje poslovanje že preselila v tujino. Pojav »reshoringa«, ki ga je treba v bistvu razumeti kot delno ali popolno premestitev predhodno pre- seljenih gospodarskih dejavnosti podjetja nazaj v maticno državo ali na nove destinacije, je ena izmed glavnih tem trenutnih javnih razprav med znanstveniki in nacrtovalci politike v stevilnih razvitih državah. Vendar pa rezultati opravljenih analiz kažejo, da ima »reshoring« tudi nekaj vpliva – tako pozitivnega, kot tudi negativnega, na države Sre- dnje in Vzhodne Evrope. Raziskava temelji na sklepnih ugotovitvah kriticnih studij literature in podatkov izbranih mednarodnih institucij. Kljucne besede: globalne dobavne verige, selitev poslovanja, vracanje poslovanja v domaco državo Management 11 (1): 29–50 number 1 · spring 2016 97 Abstracts in Slovenes in Slovene Metodologija raziskovanja procesov internacionalizacije podjetij z e-poslovanjem Magdalena Grochal-Brejdak Namen tega clanka je pregled raziskovalnih metodologij, ki se upora- bljajo za raziskave, povezane z internacionalizacijo podjetij z e-poslo- vanjem, s posebnim poudarkom na tistih raziskavah, ki izhajajo iz opi- sovanja procesa internacionalizacije podjetij z e-poslovanjem. Rezultat kriticne analize literature je bil zakljucek, da v raziskavah internacio- nalizacije e-poslovanja podjetij prevladujejo kvalitativne metode, poja- vlja pa se tudi pomanjkanja procesnih opisov internacionalizacije teh podjetij. Zdi se, da so domneve antipozitivisticne ontologije, ki sta jih leta 2014 postavila Welch in Paavilainen-Mantymaki, najboljsi pristop k raziskovanju procesov internacionalizacije podjetij z e-poslovanjem, kar je razvidno tudi iz interpretativnega vidika metodologije že opra- vljenih raziskav. Kljucne besede: proces internacionalizacije, e-poslovanje, metodologija Management 11 (1): 51–66 Razvoj nacinov sodelovanja: priložnost za odprta inovacijska zaveznistva v poljski biofarmacevtski industriji Łukasz Puślecki V tem clanku je predstavljen razvoj nacinov sodelovanja v biofarma- cevtski industriji, v povezavi z najnovejsimi podatki asap (Association of Strategic Alliance Professionals). Opisani so primeri razlicnih naci- nov sodelovanja v sodobnem gospodarstvu, kot tudi morebitno sodelo- vanje med univerzami, institucijami in podjetji s podrocja farmacevt- ske industrije na Poljskem. Biofarmacevtska podjetja poskusno uva- jajo nove strategije za prenos svojih raziskovalnih procesov na visjo raven, pri cemer pogosto uporabljajo odprt inovacijski model kot do- datno orodje za razvoj novih izdelkov in storitev. Po zaslugi sodelova- nja z univerzami v okviru odprtih inovacijskih povezav, pa tudi sku- pnega dela z akademskimi raziskovalci, so biofarmacevtska podjetija bolj uspesna pri prepoznavanju mehanizmov bolezni, izvajanju ucin- kovitejsih medicinskih terapij za bolnike, kot tudi pri razvoju novih zdravil. Kljucne besede: zaveznistva in skupna vlaganja, Biopharma, biotehnoloski grozdi, znanstveni in tehnoloski parki, javno-zasebna partnerstva, odprte inovacije, zaveznistvo odprtih inovacij Management 11 (1): 67–80 98 management · volume 11 Abstracts in Slovenes in Slovene Odprti dostop do znanstvenih del: aksiologija, zgodovina in izbrani vidiki avtorskih resitev Joanna Hetman-Krajewska Problematika odprtega dostopa do ustvarjalnih del, predvsem znan- stvenih, je kompleksna. Razvoj raziskovalne dejavnosti, vse vecje ste- vilo znanstvenih clankov in tudi drugih virov zahteva sistemske resi- tve – tako na nacionalni, kot na mednarodni ravni. Ta clanek opisuje pravne in prakticne težave, povezane z odprtim dostopom do znan- stvenih del – osnovni pojav je težnja k zagotavljanju prostega razvoja znanosti, tako v okviru lokalnega, evropskega, kot tudi mednarodnega sodelovanja in napredka. Avtorica opisuje zgodovino Gibanja za od- prti dostop (Open Access Movement), ki je v osemdesetih letih prete- klega stoletja sprožilo trend brezplacne programske opreme, sledile pa so mu licencne resitve gibanja Creative Commons. Prvo desetletje novega tisocletja je zaznamoval velik napredek in popularizacija od- prtega dostopa. Pojavilo se je mnogo pobud s tega podrocja, ki so jih sprožili razlicni pobudniki. Osnovni pravni problemi odprtega dostopa so: pridobivanje raziskovalnega materiala iz spletnih baz podatkov in zbirk ter na drugi strani odgovornost ponudnikov razpoložljivih podat- kov glede na morebitne krsitve avtorskih pravic. Kljucne besede: odprti dostop, Creative Commons, znanstvena dela, zakon o avtorskih pravicah Management 11 (1): 81–95 number 1 · spring 2016 99

The Effect of Work Stress and Coping on Organizational Justice: An Empirical Investigation of Turkish Telecommunications and Banking Industries

Management Science 2016
The aim of this paper is to investigate the role of coping mechanisms and work stress on employees’ perceptions of organizational justice. A survey of 211 white-collar employees in the banking and telecommunications industries was taken. Multiple regression analyses were performed in order to understand the effect of coping mechanisms and work stress on organizational justice. The results showed that overall perception of justice is affected negatively by work stress and positively by coping mechanisms, except emotion-focused coping. However, sub-dimensions of organizational justice showed distinctive relationship patterns. Thus, it was concluded both individual and organizational determinants play a role in employees’ perceptions of organizational justice.

Service Dominant Logic in Practice: Applying Online Customer Communities and Personas for the Creation of Service Innovations

Management Science 2016 open access
Many companies try to adopt a service-oriented perspective when developing new offerings by posing the question of how the creation of value jointly with customers can be improved. This requires a holistic view of customers beyond retrospective methods such as surveys. Observations of everyday life provide a valuable complement, because they initiate innovations not explicitly based on wishes formulated by customers, but on customer practices. Drawing on a case study of the Swiss Federal Railways (sfr), it is explored how 'value-in-context' and 'co-creation' can be put into practice. Online customer communities were used in the case study as they unveil value-in-context and practices of customers, which are important sources of innovation. The findings suggest that personas that were constructed based on the results from an online customer community consolidates user behaviour and contextual data and can help managers to improve their offerings in a service-oriented way.

Development of Modes of Cooperation: An Opportunity for Open Innovation Alliances in Polish Biopharmaceutical Industry

Management Science 2016
This article presents development of modes of cooperation in biopharmaceutical industry, referring to the latest data from the asap (the Association of Strategic Alliance Professionals). Examples of different modes of cooperation in contemporary economy as well as potential cooperation between academia, institutions and business in the field of biopharmaceutical industry in Poland are discussed. Biopharmaceutical companies try to implement new strategies to transfer their research processes to a higher level, often using open innovation model as an additional tool for developing new products and services. Thanks to the cooperation with universities in the framework of open innovation alliances, through joint work with academic researchers, biopharmaceutical companies are more successful in identifying disease mechanisms, implementation of better medical therapy for patients as well as in development of new drugs.

Национальное Инновационное Пространство В Экономике Знаний: Понятие, Содержание И Формирование // National Innovation Area In The Knowledge Economy: Concept, Content And Formation

Management Science 2016
The article shows the functions of the knowledge economy, a constructive analysis of the existing proposed macroeconomic methodological approach to understanding the national innovation area. The concept and content of national innovative area, its role and place in the national innovation system, national economic area are revealed. The algorithm of national innovative area formation as a part of new knowledge and bringing it to the innovation and diffusion into the real sector of the national economy, which comprisesof five units: science, registration and accounting, expertise, innovative sector of the national economy, national economic traditional area is suggested. В статье показаны функции знаний в экономике знаний, проведен конструктивный анализ существующих, предложен макроэкономический методологических подход к пониманию национального инновационного пространства. Раскрыты понятие и содержание национального инновационного пространства, показаны его роль и место в национальной инновационной системе и экономическом пространстве. Предложен алгоритм формирования национального инновационного пространства в рамках формирования нового знания и доведения его до инновации и диффузии в реальный сектор национальной экономики, включающий пять блоков: наука, регистрация и учет, экспертиза, инновационный сектор национальной экономики, национальное экономическое традиционное пространство.

Managing State-Owned Enterprises (SOEs) and Parastatals in Zimbabwe: Human Resource Management Challenges - Drawing Lessons from the Chinese Experience

Management Science 2016
The paper establishes how different human resource management styles and practices can be implemented to enhance effectiveness of state-owned enterprises (SOEs). It largely focuses on Zimbabwe’s state enterprises human resource management challenges and highlights the impact of such challenges on production and productivity. Furthermore, the paper proffers possible solutions by drawing from applicable and implementable lessons from the Chinese state enterprise management reforms. A survey and document analysis approach was used to gain insights into human resource management styles and challenges in Zimbabwe’s state enterprises. Desk research method was used to collect data on the Chinese side. The study found that weaknesses in governance structures were the root cause of the poor performances affecting state enterprises in Zimbabwe. Some identified weaknesses included the lack of quality leadership, poor work ethic, corruption, high human resource turnover, lack of performance-based reward practices, overstaying and intra-swapping of leadership in parastatals. It was noted that in the absence of sound corporate governance reforms, the state enterprises in Zimbabwe may not perform optimally. The researchers agree with other scholars that corporate human resource governance is dynamic and evolving. It then requires full commitment and strict adherence to effective management principles and practices. However, further research may be necessary to understand the reasons for human resource governance failures in SOEs in developing countries.