Knowledge that Transforms

A leader holds an important role in the communication process. His/her way of passing information and of communication continuously influences the employees as it streams their behaviour and builds mutual trust. The purpose of this article is to show the development of communication and leading competences for mid-level leaders. Furthermore, the article defines specific competences and their importance for the efficient management of staff. 152 mid-level leaders working for an automotive company – a worldwide automotive supplier – were involved in the research. They completed the education programme for mid-level leaders. Descriptive statistical techniques and factor analysis were used for data processing.