Gary Becker was one of the greatest thinkers of the 20th century. He advanced social science by introducing economic thinking into areas that were thought to be off limits. Because his theory was motivated by his desire to explain the world, his analyses were highly policy relevant. His work on discrimination, deterrence of crime, fertility, human capital, and the family all produced implications that were testable and verified by his and others' empirical research. Equally important, each research area provided policy guidance and many of his ideas have been implemented by government and non-government organizations.

How and by how much do supervisors enhance worker productivity? Using a company-based data set on the productivity of technology-based services workers, we estimate supervisor effects and find them to be large. Replacing a boss who is in the lower 10% of boss quality with one who is in the upper 10% of boss quality increases a team’s total output by more than adding one worker to a nine-member team would. Workers assigned to better bosses are less likely to leave the firm. A separate normalization implies that the average boss is about 1.75 times as productive as the average worker.