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Individual Behavior and Group Membership: Comment

American Economic Review 2009 99(5), 2247-2257 open access
Charness et al. (2007b) have shown that group membership has a strong effect on individual decisions in strategic games when group membership is salient through payoff commonality. In this comment, I show that their findings also apply to nonstrategic decisions, even when no outgroup exists, and I relate the effects of group membership on individual decisions to joint decision making in teams. I find in an investment experiment that individual decisions with salient group membership are largely the same as team decisions. This finding bridges the literature on team decision making and on group membership effects. (JEL D71, D82, Z13)

Improving Workplace Climate in Large Corporations: A Clustered Randomized Intervention

Quarterly Journal of Economics 2022 138(1), 151-203 open access
Abstract We evaluate the impact of a training program aimed at improving the relational atmosphere in the workplace. The program encourages prosocial behavior and the use of professional language, focusing primarily on leaders’ behavior and leader-subordinate interactions. We implement this program using a clustered randomized design involving over 3,000 headquarters employees of 20 large corporations in Turkey. We evaluate the program with respect to employee separation, pro- and antisocial behavior, the prevalence of support networks, and perceived workplace climate. We find that treated firms have a lower likelihood of employee separation at the leadership level, fewer employees lacking professional and personal help, and denser, less segregated support networks. We also find that employees in treated corporations are less inclined to engage in toxic competition, exhibit higher reciprocity toward each other, and report higher workplace satisfaction and a more collegial environment. The program’s success in improving leader-subordinate relationships emerges as a likely mechanism to explain these results. Treated subordinates report higher professionalism and empathy in their leaders and are more likely to consider their leaders as professional support providers.

Disentangling Reputation from Selection Effects in Markets with Informational Asymmetries: A Field Experiment

The Review of Economics and Statistics 2026 open access
Abstract In markets with asymmetric information between sellers and buyers, feedback mechanisms are important to increase market efficiency and reduce the informational disadvantage of buyers. Feedback mechanisms might work because of self-selection of more trustworthy sellers into markets with such mechanisms or because of reputational concerns of sellers. We show in a field experiment how to disentangle self-selection from reputation effects. Based on 476 taxi rides with four different types of taxis, we find strong evidence for reputation effects but little support for self-selection effects. We discuss policy implications of our findings.

The Economics of Credence Goods: An Experiment on the Role of Liability, Verifiability, Reputation, and Competition

American Economic Review 2011 101(2), 526-555 open access
Credence goods markets are characterized by asymmetric information between sellers and consumers that may give rise to inefficiencies, such as under- and overtreatment or market breakdown. We study in a large experiment with 936 participants the determinants for efficiency in credence goods markets. While theory predicts that liability or verifiability yield efficiency, we find that liability has a crucial, but verifiability at best a minor, effect. Allowing sellers to build up reputation has little influence, as predicted. Seller competition drives down prices and yields maximal trade, but does not lead to higher efficiency as long as liability is violated. (JEL D12, D82)

Efficiency Gains from Team-Based Coordination—Large-Scale Experimental Evidence

American Economic Review 2010 100(4), 1892-1912 open access
The need for efficient coordination is ubiquitous in organizations and industries. The literature on the determinants of efficient coordination has focused on individual decision making so far. In reality, however, teams often have to coordinate with other teams. We present a series of coordination experiments with a total of 1,101 participants. We find that teams of three subjects each coordinate much more efficiently than individuals. This finding adds one important cornerstone to the recent literature on the conditions for successful coordination. We explain the differences between individuals and teams using the experience weighted attraction learning model. (JEL C71, C91, D23, D83, M54)

An Experimental Study on the Effects of Communication, Credibility, and Clustering in Network Games

The Review of Economics and Statistics 2023 105(6), 1530-1543 open access
Abstract We examine how preplay communication and clustering affect play in a challenging hybrid experimental game on networks. Free-form chat is impressively effective in achieving the nonequilibrium efficient outcome, but restricted communication has little effect. We support this result with a model about the credibility of cheap-talk messages. We also offer a model of message diffusion that correctly predicts more rapid diffusion without clustering. We show an interaction effect of network structure and communication technologies. A remarkable result is that restricted communication is quite effective in a network stag hunt but not in our extended game.

Too Lucky to Be True: Fairness Views under the Shadow of Cheating

The Review of Economics and Statistics 2025 107(3), 771-785 open access
Abstract Income inequalities within societies are often associated with evidence that the rich are more likely to behave unethically and evade more taxes. We study how fairness views and preferences for redistribution are affected when cheating may, but need not, be the cause of income inequalities. In our experiment, we let third parties redistribute income between a rich and a poor stakeholder. In one treatment, income inequality was due only to luck, whereas in two others rich stakeholders might have cheated. The mere suspicion of cheating changes third parties’ fairness views considerably and leads to a strong polarization that is even more pronounced when cheating generates negative externalities.

Discrimination, Narratives, and Family History: An Experiment with Jordanian Host and Syrian Refugee Children

The Review of Economics and Statistics 2023 105(4), 1008-1016 open access
Abstract We measure the prevalence of discrimination between Jordanian host and Syrian refugee children attending school in Jordan. Using a simple sharing experiment, we find only a small degree of out-group discrimination. However, Jordanian children with Palestinian roots do not discriminate at all, suggesting that a family history of refugee status can generate solidarity with new refugees. We also find that parents’ narratives about the refugee crisis are correlated with their children's degree of out-group discrimination, particularly among Syrian refugee children, suggesting that discriminatory preferences are being transmitted through parental attitudes.