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The Role of Calibration Committees in Subjective Performance Evaluation Systems

Management Science 2019 65(4), 1562-1585
We provide the first empirical evidence of the role that calibration committees play in subjective performance evaluation systems. Using proprietary data from a large multinational organization, we begin by showing that calibration committees adjust ratings sparingly (i.e., 25% adjustment rate), but when they do, downward adjustments are significantly more frequent and of greater magnitude than upward adjustments. Calibration committees tend to downward (upward) adjust ratings of supervisors who give higher (lower) than average initial ratings. Taken together, calibration committees improve the consistency of ratings across supervisors and mitigate leniency bias, but exacerbate centrality bias. We also show that calibration committees facilitate the appropriate allocation of decision rights by deferring rating decisions to supervisors who possess a relatively greater information advantage. That is, calibration committees are less likely to adjust the rating of a subordinate who is further removed from committee members in the organizational hierarchy. Finally, we show that calibration committees promote supervisor learning about organizational performance rating expectations through calibration adjustments. This study contributes to the literature on performance evaluation by providing new insights regarding the organizational dynamics of subjective performance evaluation systems when decision rights span hierarchical levels of the organization. This paper was accepted by Suraj Srinivasan, accounting.

The Implicit Incentive Effects of Horizontal Monitoring and Team Member Dependence on Individual Performance

Contemporary Accounting Research 2016 33(3), 889-919
Abstract This study examines the implicit incentive effects of horizontal monitoring and team member dependence for individuals working in teams but facing explicit incentives based solely on measures of individual performance. We combine proprietary performance data with survey data for 133 internal auditors. We show that the social influences of relatively high levels of both horizontal monitoring and team member dependence provide implicit incentives that motivate individual performance, making the provision of team rewards unnecessary to ensure individual and team productivity. We conclude that horizontal monitoring and team member dependence are complementary control mechanisms whose effectiveness helps explain the observed practice of organizing work into teams without explicit team‐based rewards.