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Toward a Unified Model of Information Security Policy Compliance1

MIS Quarterly 2018 42(1), 285-311
Information systems security (ISS) behavioral research has produced different models to explain security policy compliance. This paper (1) reviews 11 theories that have served the majority of previous information security behavior models, (2) empirically compares these theories (Study 1), (3) proposes a unified model, called the unified model of information security policy compliance (UMISPC), which integrates elements across these extant theories, and (4) empirically tests the UMISPC in a new study (Study 2), which provided preliminary empirical support for the model. The 11 theories reviewed are (1) the theory of reasoned action, (2) neutrali- zation techniques, (3) the health belief model, (4) the theory of planned behavior, (5) the theory of interpersonal behavior, (6) the protection motivation theory, (7) the extended protection motivation theory, (8) deterrence theory and rational choice theory, (9) the theory of self-regulation, (10) the extended parallel processing model, and (11) the control balance theory. The UMISPC is an initial step toward empirically examining the extent to which the existing models have similar and different constructs. Future research is needed to examine to what extent the UMISPC can explain different types of ISS behaviors (or intentions thereof). Such studies will determine the extent to which the UMISPC needs to be revised to account for different types of ISS policy violations and the extent to which the UMISPC is generalizable beyond the three types of ISS violations we examined. Finally, the UMISPC is intended to inspire future ISS research to further theorize and empirically demonstrate the important differences between rival theories in the ISS context that are not captured by current measures.

What Do Systems Users Have to Fear? Using Fear Appeals to Engender Threats and Fear that Motivate Protective Security Behaviors1

MIS Quarterly 2015 39(4), 837-864
Because violations of information security (ISec) and privacy have become ubiquitous in both personal and work environments, academic attention to ISec and privacy has taken on paramount importance. Consequently, a key focus of ISec research has been discovering ways to motivate individuals to engage in more secure behaviors. Over time, the protection motivation theory (PMT) has become a leading theoretical foundation used in ISec research to help motivate individuals to change their security-related behaviors to protect themselves and their organizations. Our careful review of the foundation for PMT identified four opportunities for improving ISec PMT research. First, extant ISec studies do not use the full nomology of PMT constructs. Second, only one study uses fear-appeal manipulations, even though these are a core element of PMT. Third, virtually no ISec study models or measures fear. Fourth, whereas these studies have made excellent progress in predicting security intentions, none of them have addressed actual security behaviors. This article describes the theoretical foundation of these four opportunities for improvement. We tested the nomology of PMT, including manipulated fear appeals, in two different ISec contexts that model the modern theoretical treatment of PMT more closely than do extant ISec studies. The first data collection was a longitudinal study in the context of data backups. The second study was a short-term cross-sectional study in the context of anti-malware software. Our new model demonstrated better results and stronger fit than the existing models and confirms the efficacy of the four potential improvements we identified.