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Revisiting gender differences: What we know and what lies ahead

Journal of Consumer Psychology 2015 25(1), 129-149
AbstractEfforts to identify and understand gender differences have a long history that has sparked lively debate and generated much public interest. Although understanding gender differences is pivotal to consumer researchers and marketers, investigations into this issue by such individuals have been few in number, often weak in theory, and rather limited in progress made. This paper strives to reinvigorate such inquiry. We begin by describing four major theories of gender differences (socio‐cultural, evolutionary, hormone‐brain, and the selectivity hypothesis) and then assess relevant research from 2000 to 2013 in marketing, psychology, and biomedicine. From this, five conclusions emerge: Males are more self‐oriented, while females are more other‐oriented; females are more cautious responders; females are more responsive to negative data; males process data more selectively and females more comprehensively; and females are more sensitive to differentiating conditions and factors. We conclude by identifying several areas of opportunity for advancing our understanding of gender differences.

The Influence of Message Framing and Issue Involvement

Journal of Marketing Research 1990 27(3), 361-367
Studies examining message framing effects on persuasion have produced mixed results. Some studies show positively framed messages, which specify attributes or benefits gained by using a product, to be more persuasive than negatively framed messages, which specify attributes or benefits lost by not using a product. Reverse outcomes have been obtained in other studies. The authors explore a theoretical explanation for such findings by investigating whether differences in the degree to which people engage in detailed message processing account for the mixed results. The findings support the view that positively framed messages may be more persuasive when there is little emphasis on detailed processing, but negatively framed messages may be more persuasive when detailed processing is emphasized.