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Customer Discrimination and Employment Outcomes: Theory and Evidence from the French Labor Market

Journal of Labor Economics 2016 34(1), 107-160
The paper investigates the link between the overexposure of African immigrants to unemployment in France and their underrepresentation in jobs in contact with customers. We build a two-sector matching model with ethnic sector–specific preferences, economy-wide employer discrimination, and customer discrimination in jobs in contact with customers. The outcomes of the model allow us to build a test of ethnic discrimination in general and customer discrimination in particular. We run the test on French individual data in a cross section of local labor markets (employment areas). Our results show both ethnic and customer discrimination in the French labor market.