We use survey data to examine firms' propensity to rely on financial measures in evaluating local business unit managers. We find that firms rely less on financial measures (and more on nonfinancial measures or subjective evaluations) in determining local managers' bonuses when those managers have greater influence over the design of internal accounting systems. At the same time, we find no significant association between the choice of performance measures and local managers' authority to make operating decisions. Instead, we find that local authority to make operating decisions is positively associated with local managers' influence over accounting systems. Taken together, our findings suggest that the design of internal accounting systems is an important dimension of overall organizational design. Our findings also cast doubt on the maintained assumption in prior work that major organizational design choices are complementary. Data Availability: Data used in this study cannot be made public due to confidentiality agreements with participating firms.
We study the determinants of organizational slack in large decentralized firms and focus in particular on how management accounting systems (represented by business unit controllers) affect slack. We rely on an adverse selection model to derive several predictions and to motivate our tests. Consistent with this framework, we find that organizational slack (measured by achievability of business unit managers' performance targets) is higher in settings where business unit controllers focus relatively more on providing decision-making information to business unit managers than on providing information for corporate control. We also find that organizational slack is persistent over time and positively associated with business unit growth, our proxy for the extent of information asymmetry between corporate headquarters and local business unit management.
We study the determinants of organizational slack in large decentralized firms and focus in particular on how management accounting systems (represented by business unit controllers) affect slack. We rely on an adverse selection model to derive several predictions and to motivate our tests. Consistent with this framework, we find that organizational slack (measured by achievability of business unit managers' performance targets) is higher in settings where business unit controllers focus relatively more on providing decision-making information to business unit managers than on providing information for corporate control. We also find that organizational slack is persistent over time and positively associated with business unit growth, our proxy for the extent of information asymmetry between corporate headquarters and local business unit management.
[An issue of fundamental importance to accountants concerns the qualities possessed by, or that should be possessed by, accounting information. The usual intuition is that any distortion of accounting numbers relative to the true underlying cash flows of the firm is generally undesirable from the standpoint of investors. Indeed, among the primary qualitative characteristics of accounting information championed by the FASB in their conceptual framework is reliability, which is defined as "the quality of information that gives assurance that it is reasonably free of error and bias and is a faithful representation" (emphasis added). Normative statements about the desirable qualities of accounting information are often problematic since such information typically serves multiple purposes. For example, Gjesdal (1981) identifies a decision-making role and a stewardship role for accounting information and shows that the two needs may not be served equally well. The objective of this paper is to demonstrate that "distorted" accounting information may actually be preferred if the focus is on the stewardship value of accounting information. "Distorted" accounting information is characterized as information signals that are biased relative to the expected value of the firm or that measure the value of the firm with error (white noise). Bias and noise are meant to be representative of the many inadequacies usually attributed to accounting information. Current Generally Accepted Accounting Principles prevent or delay the recognition of certain assets and liabilities and their income statement counterparts, generating what may be thought of as bias. For example, the asymmetric recognition of certain gains and losses, accounting for R&D and advertising expenditures, and the absence of information about customers and suppliers in current financial statements imply that the consequences of certain current managerial activities are not reflected in accounting information. This is bias. Similarly, current Generally Accepted Accounting Standards require numerous estimates generating what may be thought of as noise. For example, subjective assessments such as estimated useful lives of assets, loss contingencies, impairment of asset values, and the allocation of purchase price to individual assets and liabilities in corporate acquisitions are likely to introduce noise into accounting information, even in the absence of bias. A crucial assumption underlying our analysis is that managers allocate effort across many managerial activities, all of which contribute to improving the value of the firm. For example, we can imagine an executive dividing his energies across activities like controlling costs, implementing total quality management initiatives, developing a well-trained workforce, and creating an operating environment where innovation can flourish. While activities such as these have cash flow implications for a firm, we argue that it is difficult, or impossible, to disaggregate the results of operations into individual performance measures that cleanly isolate the effects of the different activities. As a result, compensation contracts in our analysis are based on aggregate performance measures such as accounting income and share price that do not unambiguously distinguish between individual managerial activities.1 This does not preclude the use of detailed or disaggregated accounting information other than net income as a measure of managerial performance. Rather, it captures the idea that accounting systems cannot realistically measure the economic consequences of all managerial activities in detail. Some aggregation is inevitable, and this imposes a contracting constraint.2 In our model, limiting the available performance measures to accounting information and share price renders efficient managerial incentives unattainable and creates a potential contracting value for bias and noise.3 Given that aggregated accounting information and share price are the only available performance measures, we derive conditions under which biased accounting information can be effectively utilized to mitigate the limitations of aggregated measures by better balancing incentives across different managerial activities. In particular, we show that biased accounting information, even if it contains substantial noise, can be better than unbiased accounting information, even if it contains no noise, given that price is also available as a measure of managerial performance. As long as there is a need to provide different incentives for different managerial activities, there is a need for biased accounting information since bias enables the de facto observation of the individual components of output. In addition to examining the role of biased accounting information, our analysis demonstrates the benefits of noisy accounting information. This suggestion seems counterintuitive since noise imposes risk on the manager without generating any benefits. While the usual intuition holds in most settings, it fails to recognize that there may be an equilibrium relation between accounting information and an endogenously determined share price. A reduction in the level of noise in accounting information motivates investors to curtail private information acquisition, which dilutes the information content of price and thus lessens the usefulness of price as a measure of managerial performance. Therefore, the optimal level of noise in accounting information is a tradeoff between the usefulness of price relative to the usefulness of accounting information as measures of managerial performance. It is important to emphasize that, in this paper, the benefit of distorted accounting information (bias or noise) that accrues to shareholders is independent of any managerial motivations to manipulate the disclosure system that characterize the "earnings management" literature (see Schipper 1989). Moreover, by focusing exclusively on the stewardship value of information, we show that bias and noise are desirable because they create a "bigger pie" to be shared by all. However, we do not consider the impact of bias and noise on other aspects of shareholder welfare. Bias and noise in accounting disclosures will also impact investors' risk-sharing opportunities both through the direct effect of the distorted public disclosure and the indirect effect on private information acquisition (see, e.g., Diamond 1985). Any overall equilibrium, of course, would have to consider the interaction of all these forces. The exact nature of these tradeoffs remains an unresolved issue.]
Journal of Accounting and Economics199927(2), 177-201
In dynamic principal–agent relationships, unless a principal can commit to a multiperiod contract, incentives are affected by a problem known as the ratchet effect. We present a two-period agency model to show that the use of more aggregate performance measures and greater consolidation of responsibility helps mitigate the ratchet effect. For example, an aggregate measure may be preferred to a set of disaggregate measures to avoid aggravating the ratchet effect. Similarly, it may be preferable to consolidate responsibility for two activities in the hands of one agent despite the potential loss of performance evaluation information implied by consolidation.
Journal of Accounting Research200947(4), 1061-1093open access
We examine how firms design bonus plans of their CFOs. CFOs participate in decision making much like other executives, but they also have significant fiduciary responsibilities for reporting firms’ financial results. Responsibility for financial reporting raises the question of whether it is appropriate to pay CFOs annual bonuses contingent on self‐reported financial performance. In this paper, we provide a framework that characterizes CFO bonuses as a tradeoff between CFOs’ decision‐making responsibilities and their fiduciary duties over financial reporting. This framework yields a number of implications that we examine empirically using a proprietary survey of CFO compensation practices of public and private firms. Our main finding shows that from 2003 to 2007 public entities (relative to private entities) reduced the percentage of CFO bonuses contingent on financial performance. We interpret this result as evidence that firms mitigate misreporting practices in part by deemphasizing CFO incentive compensation.
We study three elements of management control: incentive compensation, performance monitoring, and delegation of authority to managers to contract with lower‐level employees. Using a principal‐agent model, we highlight important direct and indirect interactions between and among these endogenous control elements, themes often emphasized in the economics and accounting literatures using the analogy of a three‐legged stool. We identify circumstances in which control elements are complements or substitutes and exhibit a coherent pattern of practices observed together. For instance, contrary to typical predictions that quality monitoring complements steep effort incentives, we find that when contracting authority adjusts easily to changes in firm circumstances, then both incentive pay and contracting authority substitute for monitoring quality, while incentive pay complements contracting authority. Overall, our findings suggest a number of empirical implications and generally inform a growing literature that documents the presence or absence of complementarities among management control elements.
Journal of Accounting Research202462(1), 411-445open access
We use an agency model to address the benefits and costs of transparency in a hierarchical organization in which the principal employs a manager entrusted with contracting authority and several workers, all under conditions of moral hazard. We define the principal's transparency choices as a decision to allow workers to observe their coworkers’ performances ( observability ) and as an investment in monitoring worker performance ( precision ). We find that whereas precision alleviates agency conflicts as expected, observability can exacerbate agency conflicts, especially if the manager's interests are misaligned sufficiently with those of the principal. Our results suggest several testable hypotheses including predictions that opaque performance measurement practices are well suited for small organizational units at lower hierarchical ranks, and in settings where the sensitivity‐precision of the available measures is low, workers’ performances are correlated positively, and managerial productivity is modest.