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American Economic Review Vol. 103 No. 6 2013

Word-of-Mouth Communication and Percolation in Social Networks

Arthur Campbell

School of Management, Yale University, 135 Prospect Street, New Haven, CT 06511.

Abstract

This paper develops a model of demand, pricing and advertising in the presence of social learning via word-of-mouth communication between friends. In the model consumers must receive information about a monopolist's product in order to consider purchasing it. The presence of word-of-mouth is not sufficient for demand to be more elastic and prices to be lower compared to an informed population. I derive the comparative static results of connectivity, mean-preserving spread of friendships, and clustering of friends on prices. The optimal targets for advertising are not, generically, the individuals with the most friends.

DOI
10.1257/aer.103.6.2466
Volume
103
Issue
6
Pages
2466-2498
Language
en
Sources
bibtex:phds-export.bib openalex crossref

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