Journal of Accounting Research Vol. 36 1998
Are Nonfinancial Measures Leading Indicators of Financial Performance? An Analysis of Customer Satisfaction
Abstract
Christopher D. Ittner, David F. Larcker, Are Nonfinancial Measures Leading Indicators of Financial Performance? An Analysis of Customer Satisfaction, Journal of Accounting Research, Vol. 36, Studies on Enhancing the Financial Reporting Model (1998), pp. 1-35
- DOI
- 10.2307/2491304
- Volume
- 36
- Pages
- 1
- Sources
- bibtex:phds-export.bib crossref openalex