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Journal of Banking & Finance Vol. 161 2024

Task-oriented speech and information processing

Vineet Bhagwat1; Sara E. Shirley2,3; Jeffrey R. Stark2,3

1 George Washington University · 2 Middle Tennessee State University · 3 Jones College

Abstract

We examine the impact of task-oriented speech (TOS) on market participants’ ability to process new information, where TOS quantifies a more direct method of communication. Focusing on a widely publicized information event, conference calls, we show that greater TOS is associated with lower ex-post total and idiosyncratic volatility and abnormal trading volume, even after controlling for linguistic characteristics, hard versus soft information, industry effects, and ex-ante implied volatility. TOS also impacts financial analysts: forecast error, forecast dispersion and disagreement are lower during the subsequent quarter. Overall, greater use of TOS increases the ability of financial markets to efficiently evaluate new information.

DOI
10.1016/j.jbankfin.2024.107095
Volume
161
Pages
107095
Language
en
Sources
openalex crossref bibtex:phds-export.bib

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