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Journal of Financial Economics Vol. 134 No. 1 2019

Crowdsourced employer reviews and stock returns

T. Clifton Green1; Ruoyan Huang2; Quan Wen3; Dexin Zhou4

1 Emory University · 2 Moody's Corporation (United States) · 3 Georgetown University · 4 Baruch College

Abstract

We find that firms experiencing improvements in crowdsourced employer ratings significantly outperform firms with declines. The return effect is concentrated among reviews from current employees, stronger among early firm reviews, and also stronger when the employee works in the headquarters state. Decomposing employer ratings, we find the return effect is related to changing employee assessments of Career Opportunities and views of senior management. It is unrelated to work-life balance. Employer rating changes are associated with growth in sales and profitability and help forecast one-quarter-ahead earnings announcement surprises. The evidence is consistent with employee reviews revealing fundamental information about the firm.

DOI
10.1016/j.jfineco.2019.03.012
Volume
134
Issue
1
Pages
236-251
Language
en
Sources
bibtex:phds-export.bib openalex crossref

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