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Journal of Financial Economics Vol. 101 No. 3 2011

Does the stock market fully value intangibles? Employee satisfaction and equity prices

Alex Edmans1,2,3,4

1 London Business School · 2 Centre for Economic Policy Research · 3 University of Pennsylvania · 4 London School of Business and Finance

open access

Abstract

This paper analyzes the relationship between employee satisfaction and long-run stock returns. A value-weighted portfolio of the “100 Best Companies to Work For in America” earned an annual four-factor alpha of 3.5% from 1984 to 2009, and 2.1% above industry benchmarks. The results are robust to controls for firm characteristics, different weighting methodologies, and the removal of outliers. The Best Companies also exhibited significantly more positive earnings surprises and announcement returns. These findings have three main implications. First, consistent with human capital-centered theories of the firm, employee satisfaction is positively correlated with shareholder returns and need not represent managerial slack. Second, the stock market does not fully value intangibles, even when independently verified by a highly public survey on large firms. Third, certain socially responsible investing (SRI) screens may improve investment returns.

DOI
10.1016/j.jfineco.2011.03.021
Volume
101
Issue
3
Pages
621-640
Language
en
Sources
openalex crossref bibtex:phds-export.bib

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