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Journal of Financial Economics Vol. 175 2026

How costly are cultural biases? Evidence from FinTech

Francesco D’Acunto1; Pulak Ghosh2; Alberto G. Rossi1

1 Georgetown University · 2 Indian Institute of Management Bangalore

open access

Abstract

We study the nature and effects of cultural biases in choice under risk and uncertainty by comparing peer-to-peer loans the same individuals ( lenders ) make alone and after observing robo-advised suggestions. When unassisted, lenders are more likely to choose co-ethnic borrowers, facing 8% higher defaults and 7.3pp lower returns. Robo-advising does not affect diversification but reduces lending to high-risk co-ethnic borrowers. Lenders in locations with high inter-ethnic animus drive the results, even when borrowers reside elsewhere. Biased beliefs explain these results better than a conscious taste for discrimination: lenders rarely override robo-advised matches to ethnicities they discriminated against when unassisted.

DOI
10.1016/j.jfineco.2025.104202
Volume
175
Pages
104202
Language
en
Sources
bibtex:phds-export.bib openalex crossref

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