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Journal of Financial Intermediation Vol. 54 2023

The fintech gender gap

Sharon Chen1; S. Doerr2; Jon Frost2; Leonardo Gambacorta2; Hyun Song Shin2

1 Ernst & Young (United Kingdom) · 2 Bank for International Settlements

Abstract

Can fintech close the gender gap in access to financial services? Using novel survey data for 28 countries, this paper finds a large and ubiquitous ‘fintech gender gap’: while 29% of men use fintech products, only 21% of women do. This difference exceeds the gender gap in bank account ownership at traditional financial institutions. While country characteristics and individual-level controls explain about a third of the fintech gender gap, the residual gap declines by 60% when accounting for gender differences in the willingness to use new financial technology, the suitability of fintech products, and the willingness to use fintech entrants if they offer cheaper products. The paper concludes by discussing drivers of differences in attitudes and implications for policy to foster financial inclusion with new technology.

DOI
10.1016/j.jfi.2023.101026
Volume
54
Pages
101026
Language
en
Sources
openalex crossref bibtex:phds-export.bib

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