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Journal of Financial and Quantitative Analysis Vol. 52 No. 6 2017

CEO Turnovers and Disruptions in Customer–Supplier Relationships

Vincent Intintoli; Matthew Serfling; Sarah Shaikh

Abstract

Events that disrupt customer–supplier relationships pose a source of risk for suppliers that depend on a customer for a large portion of their revenues. We identify the replacement of a customer’s chief executive officer (CEO) as a disruptive event that results in suppliers losing substantial sales. These losses are greater when an incumbent customer CEO is more likely to be entrenched and stem largely from the successor divesting assets. Finally, we document that losses in sales following a customer CEO turnover lead to declines in a supplier’s financial performance and that suppliers experience negative abnormal stock returns to announcements of customer CEO departures.

DOI
10.1017/s0022109017000965
Volume
52
Issue
6
Pages
2565-2610
Language
en
Sources
bibtex:phds-export.bib openalex crossref

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