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Journal of Political Economy Vol. 128 No. 1 2020

The Role of Quality in Internet Service Markets

Elena Krasnokutskaya1; Kyungchul Song2; Xun Tang3

1 Johns Hopkins University · 2 University of British Columbia · 3 Rice University

Abstract

In online procurement markets, projects are often allocated through a mechanism that allows buyers to take into account a seller’s nonprice characteristics as well as his bid. We design a methodology to recover primitives of the environment in the presence of unobserved seller heterogeneity while accommodating two important features of such markets: buyer-specific choice sets and the high turnover of sellers. We apply our method to data from an online market for programming services, to assess buyers’ welfare gains associated with the globalization enabled by the internet. We find that the internet enables buyers to substantially improve on their outside (local) option; many of the gains arise from access to the international markets.

DOI
10.1086/703990
Volume
128
Issue
1
Pages
75-117
Language
en
Sources
bibtex:phds-export.bib openalex crossref

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