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Organization Science Vol. 2 No. 4 1991

Defining Voluntary Groups and Agencies Within Organization Science

Celeste P. M. Wilderom1; John B. Miner2

1 School of Management, Free University, The Netherlands and School of Management, State University of New York at Buffalo, Buffalo, New York 14260 · 2 School of Management, State University of New York at Buffalo, Buffalo, New York 14260

Abstract

To regard voluntary organizations as unique manifestations of organizational behavior requires an accurate account of the nature of such work systems. This paper appraises existing definitions of the voluntary agency in the context of organization science and presents evidence for replacing the nonvoluntary/voluntary dichotomy with entrepreneurial, professional, and bureaucratic organizations, on the one hand, and two voluntary-organizational subtypes on the other: “voluntary groups,” in which volunteers operate as a socio-technical unit, and “voluntary agencies,” in which volunteers cooperate with paid personnel. Moreover, when paid staff is involved, some voluntary work contexts were found to take on characteristics of all three other organizational types to form a mixed pattern. Further tests of the relative distinctiveness of both subtypes vis-a-vis other organizational types and theories is proposed. The research yields certain guidelines for the design of true group-based organizational systems, thus extending knowledge in that area. It also provides an example of how research extending beyond the narrow confines of bureaucracy to the many other organizational forms known to exist might be conducted; such research is sorely needed to inform the practice of organizational design as a whole.

DOI
10.1287/orsc.2.4.366
Volume
2
Issue
4
Pages
366-378
Language
en
Sources
bibtex:phds-export.bib openalex crossref

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