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Organization Science Vol. 28 No. 3 2017

Market Mediators and the Trade-offs of Legitimacy-Seeking Behaviors in a Nascent Category

Brandon Lee1; Shon R. Hiatt2; Michael Lounsbury3

1 Melbourne Business School, University of Melbourne, Carlton, Victoria 3053, Australia · 2 University of Southern California, Marshall School of Business, Los Angeles, California 90089 · 3 University of Alberta School of Business and National Institute for Nanotechnology, Edmonton, Alberta T6G 2E7, Canada

Abstract

Although existing research has demonstrated the importance of attaining legitimacy for new market categories, few scholars have considered the trade-offs associated with such actions. Using the U.S. organic food product category as a context, we explore how one standards-based certification organization—the California Certified Organic Farmers (CCOF)—sought to balance efforts to legitimate a nascent market category with retaining a shared, distinctive identity among its members. Our findings suggest that legitimacy-seeking behaviors undertaken by the standards organization diluted the initial collective identity and founding ethos of its membership. However, by shifting the meaning of “organic” from the producer to the product, CCOF was able to strengthen the categorical boundary, thereby enhancing its legitimacy. By showing how the organization managed the associated trade-offs, this study highlights the double-edged nature of legitimacy and offers important implications for the literatures on legitimacy and new market category formation. The online appendix is available at https://doi.org/10.1287/orsc.2017.1126 .

DOI
10.1287/orsc.2017.1126
Volume
28
Issue
3
Pages
447-470
Language
en
Sources
bibtex:phds-export.bib openalex crossref

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