← Search The Review of Economics and Statistics Vol. 86 No. 2 2004 Managerial and Customer Costs of Price Adjustment: Direct Evidence from Industrial Markets Mark Zbaracki1,2; Mark Ritson3; Daniel Levy; Shantanu Dutta4; Mark Bergen5 1 California University of Pennsylvania · 2 University of Pennsylvania · 3 Bamenda University of Science and Technology · 4 University of Southern California · 5 Carlson School of Management (États-Unis) open access Abstract International audience DOI10.1162/003465304323031085 Volume86 Issue2 Pages514-533 Languageen Sources openalex crossref Cite APA 7 MLA 9 Chicago (author–date) Harvard Elsevier Harvard (JFE, JBF…) The Accounting Review Academy of Management American Marketing Association INFORMS (Management Science) Copy citation Copied ✓