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Can Mobile-Linked Bank Accounts Bolster Savings? Evidence from a Randomized Controlled Trial in Sri Lanka

Suresh de Mel1; Craig McIntosh2; Ketki Sheth3; Christopher Woodruff4

1 University of Peradeniya · 2 University of California San Diego · 3 University of California, Merced · 4 University of Oxford

The Review of Economics and Statistics 2022

Abstract We introduce a new mobile money interface that permits Sri Lankans to deposit mobile airtime balances directly into a formal bank account. Randomizing access and prices, we find a small increase in savings deposits with the partner institution and formal banks more generally, but no change in overall savings. When the deposit transaction costs are completely removed, only 26% use the mobile deposit service and only 7% use it frequently. Our results imply that deposit transaction costs are not a significant barrier to increasing savings, limiting the potential gains of mobile-linked savings products for financial inclusion.

DOI
10.1162/rest_a_00956
Volume
104 (2)
Pages
306-320
Language
en
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