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High performance work systems and perceived organizational support: The contribution of human resource department's organizational embodiment

Kyoung Yong Kim1; Kevin D. Clark1; Jake G. Messersmith2

1 Department of Management and Operations, Villanova School of Business Villanova University Villanova Pennsylvania USA · 2 Department of Management, College of Business University of Nebraska‐Lincoln Lincoln Nebraska USA

Human Resource Management 2023

AbstractIntegrating the literatures on strategic human resource management and organizational support theory, we examine the cross‐level relationship between high performance work systems (HPWS) at the team‐level and individual perceptions of organizational support (i.e., POS). In addition, we introduce a critical boundary condition, the HR department's organizational embodiment (HROE), which involves the extent to which employees identify the HR department with the organization. We propose that the cross‐level HPWS–POS relationship is moderated by HROE, such that the linkage between HPWS and POS is stronger when HROE is high. With a sample of 103 teams and 399 employees in South Korea, we find that HPWS utilization increases POS and that this relationship is stronger when HROE is high. We also find that HR department status and the favorable attitude of the HR head are antecedents to HROE. These findings suggest that HROE is a critical boundary condition for the relationship between HPWS and POS with subsequent effects on organizational commitment and job satisfaction.

DOI
10.1002/hrm.22142
Volume
62 (2)
Pages
181-196
Language
en
Export
BibTeX
Sources
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