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Virtuous circle: Human capital and human resource management in social enterprises

Dorothea Roumpi1; Solon Magrizos2; Katerina Nicolopoulou3

1 School of Labor and Employment Relations Pennsylvania State University University Park Pennsylvania · 2 Department of Marketing, University of Birmingham Business School University of Birmingham Birmingham UK · 3 Hunter Centre for Entrepreneurship Strathclyde Business School University of Strathclyde Glasgow UK

Human Resource Management 2020

AbstractThe majority of the extant research on human resource management (HRM) draws conclusions based on evidence from for‐profit organizations. In response to calls for the exploration of HRM in different contexts, this study focuses on understanding HRM in the context of social enterprises. The unique context of social enterprises and their unique workforce raise questions about the direct applicability of frameworks developed from examining HRM in for‐profit organizations. The narratives provided by 20 CEOs, HR directors, and managers of social enterprises in the United Kingdom highlight the importance of “ethics of care” as the core of the HRM‐related decisions in the “third sector.” In addition, we identify five distinct workforce categories and propose a typology of differentiated HRM systems that enable social enterprises to achieve their dual mission. Finally, we propose a “virtuous circle” model, highlighting “ethics of care” as the main driver for organizational outcomes, using differentiated HRM systems that better serve their needs.

DOI
10.1002/hrm.22002
Volume
59 (5)
Pages
401-421
Language
en
Export
BibTeX
Sources
crossref