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Are Online Reviews of Physicians Reliable Indicators of Clinical Outcomes? A Focus on Chronic Disease Management

Danish H. Saifee¹; Zhiqiang Zheng²; Indranil R. Bardhan³; Atanu Lahiri²

¹ Culverhouse College of Business, University of Alabama, Tuscaloosa, Alabama 35487 · ² Naveen Jindal School of Management, University of Texas at Dallas, Richardson, Texas 75080; · ³ McCombs School of Business, University of Texas at Austin, Austin, Texas 78705;

Are Online Reviews of Physicians Reliable Indicators of Clinical Outcomes? A Focus on Chronic Disease Management

DOI

10.1287/isre.2020.0945

Volume

31 (4)

Pages

1282-1300

Language

en

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Sources

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