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Extended Generativity Theory on Digital Platforms

Daniel Fürstenau1; Abayomi Baiyere2,3; Kai Schewina4; Matthias Schulte-Althoff4,5; Hannes Rothe6,7

1 Department of Business IT, IT University of Copenhagen, 2300 Copenhagen, Denmark; · 2 Smith School of Business, Queen’s University, Kingston, Ontario K7L 3N6, Canada · 3 Department of Digitalization, Copenhagen Business School, 2000 Frederiksberg, Denmark · 4 School of Business & Economics, Freie Universität Berlin, 12435 Berlin, Germany; · 5 Institute of Medical Informatics, Charité – Universitätsmedizin Berlin, 10117 Berlin, Germany; · 6 Department of Information Systems and Supply Chain Management, ICN Business School, 10117 Berlin, Germany; · 7 Institute for Computer Science and Business Information Systems, University of Duisburg-Essen, Essen 45141, Germany

Information Systems Research 2023

The assumption that generativity engenders unbounded growth has acquired an almost taken-for-granted position in information systems and management literature. Against this premise, we examine the relationship between generativity and user base growth in the context of a digital platform. To do this, we synthesize the literature on generativity into two views, social interaction (expansion of ecosystem boundaries) and product view (expansion of product boundaries), that jointly and individually relate to user base growth. Both views help us explain how opening a platform relates to the emergence and resolution of conflicting expectations in a platform ecosystem that result in new functions and expanded use. We adopt a panel vector autoregressive approach combining data from six large transaction platforms that engaged with open-source developer communities. We found that the dominant narrative of generativity engendering growth, although generally supported by our analysis, obscures the fact that the inverse is also true; that is, growth can lead to expansion of product boundaries (inverse generativity) and that generativity can be bounded; that is, growth can stabilize ecosystem boundaries (bounded generativity). Against this background, we propose an extended generativity theory that presents generativity and growth in an integrative view and raises awareness about the limitations of the “unbounded growth” claim. We conclude that there is value in separating the two views of generativity conceptually and analytically, along with their relationship to user base growth, and we call for research on the pathways through which generativity produces growth. History: Ola Henfridsson, Senior Editor; Robert Wayne Gregory, Associate Editor.

DOI
10.1287/isre.2023.1209
Volume
34 (4)
Pages
1686-1710
Language
en
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