Journal of Applied Psychology
Vol. 111
No. 1
2026
Digital emotional labor: Benefits and challenges of emotional labor in the context of text-based service.
Arik
Cheshin1,2;
Ella
Glikson3;
Einat
Lavee1,2;
Allison S.
Gabriel4
1 Social Welfare Department · 2 University of Haifa · 3 Bar-Ilan University · 4 Human Resources Research Organization
Abstract
. Implications for theory and practice tied to emotional labor are discussed. (PsycInfo Database Record
- DOI
- 10.1037/apl0001305
- Volume
- 111
- Issue
- 1
- Pages
- 116-137
- Language
- en
- Sources
-
crossref
openalex
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