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It's Different to Give Than to Receive: Predictors of Givers' and Receivers' Reactions to Favor Exchange.

Francis J. Flynn; Joel Brockner

Columbia University

Journal of Applied Psychology 2003

The present research examines episodes of favor exchange among peer employees. We posit that favor receivers' and favor givers' commitment to their exchange relationships with one another will be accounted for by different factors. As predicted, in 2 different organizational contexts, receivers' commitment to their relationships with givers was found to be more related to their judgments of the givers' interactional justice when performing the favor, whereas givers' commitment to their relationships with receivers was shown to be more associated with their judgments of the favorability of the outcomes associated with the favor that they performed. The implications of these findings for how givers and receivers can better manage favor exchange, and hence their relationships with each other, are discussed.

DOI
10.1037/0021-9010.88.6.1034
Volume
88 (6)
Pages
1034-1045
Language
en
Export
BibTeX
Sources
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