Models of Interpersonal Trust Development: Theoretical Approaches, Empirical Evidence, and Future Directions

Roy J. Lewicki; Edward C. Tomlinson; Nicole Gillespie

doi:10.1177/0149206306294405

Models of Interpersonal Trust Development: Theoretical Approaches, Empirical Evidence, and Future Directions

Roy J. Lewicki¹; Edward C. Tomlinson²; Nicole Gillespie³

¹ Fisher College of Business, The Ohio State University, 2100 Neil Avenue, Columbus, OH 43210, · ² Boler School of Business, John Carroll University, 20700 North Park Blvd, University Heights, OH 44118 · ³ Warwick Business School, University of Warwick, Coventry CV47AL, United Kingdom

Journal of Management 2006

Most research on trust has taken a static, “snapshot” view; that is, it has approached trust as an independent, mediating, or dependent variable captured by measuring trust at a single point in time. Limited attention has been given to conceptualizing and measuring trust development over time within interpersonal relationships. The authors organize the existing work on trust development into four broad areas: the behavioral approach and three specific conceptualizations of the psychological approach (unidimensional, two-dimensional, and transformational models). They compare and contrast across these approaches and use this analysis to identify unanswered questions and formulate directions for future research.

DOI: 10.1177/0149206306294405
Volume: 32 (6)
Pages: 991-1022
Language: en
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