Implementation Team Responsiveness and User Evaluation of Customer Relationship Management: A Quasi-Experimental Design Study of Social Exchange Theory
Journal of Management Information Systems
2002
- DOI
- 10.1080/07421222.2002.11045717
- Volume
- 19 (1)
- Pages
- 47-69
- Language
- en
- Export
- BibTeX
- Sources
- crossref