A Process Model of Complementarity and Substitution of Contractual and Relational Governance in IS Outsourcing

Thomas L. Huber; Thomas A. Fischer; Jens Dibbern; Rudy Hirschheim

doi:10.2753/mis0742-1222300304

A Process Model of Complementarity and Substitution of Contractual and Relational Governance in IS Outsourcing

Thomas L. Huber¹; Thomas A. Fischer²; Jens Dibbern³; Rudy Hirschheim⁴

¹ a Institute of Information Systems, University of Bern, Switzerland · ² b CIO Office at Franke Management, Switzerland · ³ c University of Bern, Switzerland · ⁴ d Louisiana State University, Baton Rouge

Journal of Management Information Systems 2013

DOI: 10.2753/mis0742-1222300304
Volume: 30 (3)
Pages: 81-114
Language: en
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Sources: crossref