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Estimating Nonresponse Bias in Mail Surveys

J. Scott Armstrong1; Terry S. Overton2

1 The Wharton School, University of Pennsylvania · 2 Merck, Sharpe and Dohme.

Journal of Marketing Research 1977

Valid predictions for the direction of nonresponse bias were obtained from subjective estimates and extrapolations in an analysis of mail survey data from published studies. For estimates of the magnitude of bias, the use of extrapolations led to substantial improvements over a strategy of not using extrapolations.

DOI
10.1177/002224377701400320
Volume
14 (3)
Pages
396-402
Language
en
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Sources
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