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Motivation and Performance in Industrial Selling: Present Knowledge and Needed Research

Orville C. Walker1; Gilbert A. Churchill2; Neil M. Ford2

1 University of Minnesota, Minneapolis · 2 University of Wisconsin–Madison

Journal of Marketing Research 1977

This position paper argues that current knowledge of the determinants of motivation and performance in industrial selling is woefully inadequate. As a first step toward improving this situation, the authors offer a conceptual model which identifies a set of individual, interpersonal, organizational, and environmental variables that may influence a salesman's motivation and job performance. The model incorporates many constructs and research findings from industrial psychology and other disciplines, but its primary purpose is to provide a conceptual framework and some specific hypotheses to help guide future empirical research in sales management.

DOI
10.1177/002224377701400203
Volume
14 (2)
Pages
156-168
Language
en
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Sources
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