← Search

Understanding and managing customer relational benefits in services: a meta-analysis

Dwayne D. Gremler; Yves Van Vaerenbergh; Elisabeth C. Brüggen; Kevin P. Gwinner

Journal of the Academy of Marketing Science 2020
DOI
10.1007/s11747-019-00701-6
Volume
48 (3)
Pages
565-583
Language
en
Export
BibTeX
Sources
crossref