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The Case Research Strategy in Studies of Information Systems

Izak Benbasat1; David K. Goldstein2; Melissa Mead2

1 Professor & Chairman of MIS, Faculty of Commerce and Business Administration, The University of British Columbia Vancouver, Canada V6T IY8 · 2 Assistant Professor of Business Administration, Harvard Business School, Harvard University, Boston, Massachusetts 02163

MIS Quarterly 1987

This article defines and discusses one of these qualitative methods — the case research strategy. Suggestions are provided for researchers who wish to undertake research employing this approach. Criteria for the evaluation of case research are established and several characteristics useful for categorizing the studies are identified. A sample of papers drawn from information systems journals is reviewed. The paper concludes with examples of research areas that are particularly well-suited to investigation using the case research approach.

DOI
10.2307/248684
Volume
11 (3)
Pages
369-386
Language
en
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