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Sources of Influence on Beliefs About Information Technology Use: An Empirical Study of Knowledge Workers1

William Lewis¹; Ritu Agarwal²; V. Sambamurthy³

¹ Terry College of Business, University of Georgia, Athens, Georgia 30602, U.S.A. · ² Robert H. Smith School of Business, University of Maryland, College Park, MD 20742-1815, U.S.A. · ³ Eli Broad College of Business, Michigan State University, East Lansing, MI 48824, U.S.A.

Individual beliefs about technology use have been shown to have a profound impact on subsequent behaviors toward information technology (IT). This research note builds upon and extends prior research examining factors that influence key individual beliefs about technology use. It is argued that individuals form beliefs about their use of information technologies within a broad milieu of influences emanating from the individual, institutional, and social contexts in which they interact with IT. We examine the simultaneous effects of these three sets of influences on beliefs about usefulness and ease of use in the context of a contemporary technology targeted at autonomous knowledge workers. Our findings suggest that beliefs about technology use can be influenced by top management commitment to new technology and the individual factors of personal innovativeness and self-efficacy. Surprisingly, social influences from multiple sources exhibited no significant effects. Theoretical and practical implications are offered.

DOI

10.2307/30036552

Volume

27 (4)

Pages

657-678

Language

en

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BibTeX

Sources

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