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Marketing Science 2008

Practice Prize Report---The Power of CLV

KumarV.; VenkatesanRajkumar; BohlingTim; BeckmannDenise

Abstract

Customer management activities at firms involve making consistent decisions over time, about: a which customers to select for targeting, b determining the level of resources to be allocated to the ...

DOI
10.5555/2805164.2805169
Sources
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