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Human Resource Management 1999

Overview: Strategic human resource management in five leading firms

Brian E. Becker1,2; Mark A. Huselid3,4

1 Henry Viscardi School · 2 University at Buffalo, State University of New York · 3 Rutgers, The State University of New Jersey · 4 Rutgers Sexual and Reproductive Health and Rights

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Abstract

This article synthesizes findings from five case studies conducted in firms known to be leaders in the management of people. We drew three broad conclusions: 1 The foundation of a value-added HR function is a business strategy that relies on people as a source of competitive advantage and a management culture that embraces that belief; 2 A value-added HR function will be characterized by operational excellence, a focus on client service for individual employees and managers, and delivery of these services at the lowest possible cost; and 3 A value-added HR function requires HR managers that understand the human capital implications of business problems and can access or modify the HR system to solve those problems.

DOI
10.1002/(sici)1099-050x(199924)38:4<287::aid-hrm2>3.0.co;2-l
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