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Human Resource Management 2003

Demographics, personality, contact, and universal‐diverse orientation: An exploratory examination

Judy Strauss1; Mary L. Connerley2

1 California State University, Long Beach · 2 Virginia Tech

Abstract

This study explores relationships between race, gender, agreeableness, openness to experience, contact, and a measure of attitudes toward diversity—universal‐diverse orientation (UDO). UDO consists of three attitudinal components: realistic appreciation (a cognition), comfort with difference (a feeling), and diversity of contact (a behavior). Results suggest that race, agreeableness, and openness relate to UDO attitudes, primarily due to the relationships of these variables with the behavioral component—diversity of contact. Identifying characteristics of tolerant people (e.g., agreeableness) and training managers in skills related to those characteristics may improve contextual performance and make managers better role models within the organizational context.

DOI
10.1002/hrm.10074
Sources
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